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    CUSTOMER REVIEWS (173)

    Average Rating 4.92 5
    • By m***_

      Jun 07, 2019

      I love the dress it fits perfectly fine and it came perfectly on time im so happy and will be buying more dresses on here

    • By j***n

      Feb 14, 2019

      Loved my dress!!! My dress was customized to fit in the color of green. My dress was beautiful and I received many compliments.

    • By g***a

      Feb 13, 2019

      Exactly like picture, i love it!

    • By j***a

      Jan 01, 2019

      I ordered the dress as show in picture and it was a little lighter in color than expected, but was still gorgeous. It fit really well with my custom sizes. I was very pleased.

    • By j***n

      Dec 17, 2018

      Loved my dress!! My dress was customized to fit in the color green. This dress is beautiful and I received many compliments.

    • By e***a

      Nov 09, 2018

      This dress is absolutely GORGEOUS. Just how I imagined it, so beautiful! The quality is amazing, I'm so excited. The Dusk is a little more purple than it looked in the small color chart but it'll work out.

    • By k***i

      Oct 28, 2018

      I love the dress it fits me exactly I love the picture you know and the black color

    • By b***y

      Oct 18, 2018

      Loved it

    • By m***d

      Oct 17, 2018

      I am very happy with the quality and fit of this gown that I will wear as mother of the groom for my son’s wedding! It is beautiful and made perfectly to my custom size! My husband measured me, we submitted the order and two weeks later the dress was delivered! It looks lovely on! Thank you for making this so easy!!

    • By a***y

      Aug 28, 2018

      Good quality, looked just like picture.

    • By t***y

      Jun 11, 2018

      LOVE this dress - very good value and quality

    • By s***7

      May 26, 2018

      This is a beautiful dress, the material was really nice and there was 3 layers. Furthermore shipping was very fast.

    • By m***m

      May 12, 2018

      This dress is amazing, I bought it according to the size chart, it is perfect.

    • By k***a

      May 12, 2018

      This dress is AMAZING. The quality is so so so great. When we got my dress we had to iron it a bit to get the wrinkles from shipping out (steaming didn’t work). It fit me very well and I got so many compliments on how beautiful and elegant it looked.

    • By s***a

      May 10, 2018

      This honestly was the perfect dress. It was the perfect color and it was beautiful. I had to take it in a little bit and it was a little bit long but otherwise I absolutely loved it. I would definitely buy another dress from this company.

    • By b***l

      May 07, 2018

      thanks!! it was lit

    • By k***n

      May 06, 2018

      I was very iffy about shopping here but once my dress got here I was blown away! It was perfect!

    • By x***e

      Mar 18, 2018

      The seller is great! She is very friendly and was happy to help make customizable measurements. Lots of girls wore red to my dance, but this dress was the best!

    • By F***p

      Dec 29, 2017

      The dress is very beautiful and very well made. I ordered size 12 (L). I am 5'1 and 135lb curvy body. I altered it at the bottom because it was too long for me.:) I would alter it at west line too, but it is not too big so I di not do it. Very pleased with my dress.

    • By l***d

      Dec 29, 2017

      i REALLY like this dress but i would like to get in

    • By g***n

      Dec 29, 2017

      This dress was perfect, exactly as I ordered. It fit like a dream and I felt like a million dollars in it!! Custom to my measurements, fast shipping. I've worn it twice and was really pleased with the site.

    • By r***l

      Dec 29, 2017

      Just got it today for a formal event tomorrow evening. Fits great, looks amazing, and the quality is good!! Perfect for what I need and you can't beat the price for the quality and look!

    • By s***h

      Dec 29, 2017

      My dress was absolutely stunning. I had complements on it the entire night. VERY HAPPY!!!

    • By E***n

      Dec 27, 2017

      loved it! came so quickly' just like described and the sizing is perfect!

    • By N***a

      Dec 27, 2017

      I am 5'9 and 160 lbs 39-34-41 and I ordered a size 12. I could probably have gone a size smaller since I will not be wearing a bra underneath it. It fit well and has an elegant look

    • By E***a

      Dec 24, 2017

      We were so pleased with this dress..it fit perfect and was even prettier in person.we will definitely order from this company again...we have used them before and never been disappointed.

    • By j***r

      Dec 17, 2017

      Fantastic service, beautiful dresses and reasonable prices! What more could you want? Love Love Love this site!

    • By m***8

      Dec 16, 2017

      The dress was amazing . The quality was excellent. The size i bought was perfect for me. The shapes was like the pictures. I am very happening of my new dress

    • By M***o

      Dec 12, 2017

      I bought these dresses for my bridesmaids, and they were beautiful. A lot of the guests complimented me on my choice, and the color was beautiful.My bridesmaids thought they were a flattering fit, too.

    • By L***e

      Dec 11, 2017

      LOVELY DRESS' it is perfect... Recommend

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.