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    CUSTOMER REVIEWS (311)

    Average Rating 4.53 5
    • By f***a

      Nov 09, 2020

      this dress is amazing has alot of train and amazing quality

    • By j***e

      May 27, 2020

      These are pictures from our wedding. My dress and head band as well as the three bridesmaids that are in matching dresses are all from your site. Your store helped make my day so beautiful. Thank you.

    • By a***a

      Apr 18, 2020

      It’s a nice dress, my bridesmaids looked in that dress in my wedding, so beautiful! Thank you lalamira, will recommend to other brides.

    • By G***c

      Mar 19, 2020

      We did a custom order - it fit wonderfully. The fabric was beautiful and the sewing was well done (I am a sewer) I'm not sure what all of the negative reviews are about - my daughter loves it - sh will be wearing it to prom!

    • By k***p

      Mar 06, 2020

      Ordered this dress for my daughter’s prom in May. She is a combo of about 3 sizes, so finding a dress was difficult. We ordered this with custom measurements. I was skeptical that it would fit her right, but when it arrived I was pleasantly surprised. It fit her really well. It was well made with good fabric and the lining was well done. The only downside of the dress is that it is still a little long for her height with the hem and spaghetti straps, but that is easily fixed. We will absolutely be buying from Lalamira for next year!

    • By a***r

      Jan 11, 2020

      My daughter LOVED this dress and it was so perfect for her senior prom BUT she didn't get to go to prom since it got cancelled. Instead we did a photoshoot. I highly recommend this dress. She wants to keep it forever. (We ordered color as shown and did a custom measurement.)

    • By t***y

      Dec 23, 2019

      My dress came today, very pretty! But did do exact measurements and made sure to make it snug...Sadly I’m swimming in it, so will have to get it altered. Customer service was okay but did update me when needed so thank you

    • By w***y

      Dec 22, 2019

      I ordered this dress for my daughters prom. She is normally a size 16. I placed her measurements in when ordering and per sizing chart ordered size 22. Leave plenty of time to receive dress. Took couple months. But that was also during pandemic. The dress arrived and it surpassed my expectations. However I had to take to get the front altered because it has a gaping front slit that would have exposed everything when sitting down. Since I had that altered I also had the seamstress add a bustle. If you add a bustle be sure to use metal buttons... the dress is heavy. I added a blingy red satin belt to add color to the black. She received many compliments. Gave 4 stars only because the front slit didn’t seem finished.

    • By n***a

      Dec 15, 2019

      This dress was everything i expected and then some!!! It fit perfectly and i didn’t need shape wear or a bra (46 DDD) never experienced this post puberty lol! I’m 5’10 300+ lbs size 24 i ordered the 26 by following the sizing guide! Dress Arrived on the day promised! I will be ordering again. So many ppl wanted to know where i got the dress! Thank you thank you thank you!!!!

    • By j***n

      Nov 26, 2019

      My dress was perfect thanks

    • By c***9

      Oct 27, 2019

      This dress came exactly as pictured. The color was spot on and the measurements were perfect. A bit of advice, this dress fits true to size. I’m on the petite side, only 5’2 and weighing 100 lbs. Naturally, I was concerned with getting a dress that wouldn’t fit me well so I made the waist an inch or so smaller than my natural waist & it was a little tight. So make sure to put in your true size. I never shop online but this was my prom dress so I knew just what I wanted. I would highly recommend buying from LaLa Mira!

    • By t***a

      Oct 25, 2019

      Purchased this dress is black to use as my wedding dress for my October wedding. I was curious if the quality was as great as I had heard. It took almost exact a month to get to me and when I received it I was in awe of how amazing it really is. The dress is heavy, and the materials used are soft and great quality. I had mine done to custom measurements and other than having to shorten the straps a bit, it's absolutely perfect! The vision I had in my head of what I hoped this dress would look like, really came to life when I opened the package. It is phenomenal. It also has light boning in the bodice which is something I didn't expect but am thrilled is there. 10 outta 10 will purchase from lalamira again.

    • By m***a

      Oct 22, 2019

      I was very beautiful at the birthday party and was very happy. Thanks lalamira

    • By m***e

      Aug 19, 2019

      This was a really cute dress! Had to tighten up the straps but not a problem otherwise!!

    • By k***n

      Aug 10, 2019

      I bought this dress last year for prom I did my exact measurements and it was amazing!! It came a little big just needed a little tailoring but other than that absolutely amazing!!!

    • By n***y

      Jul 25, 2019

      This dress was absolutely beautiful ! I went to prom and got plenty of compliments. I’m truly satisfied

    • By t***i

      Jul 07, 2019

      The dress is very well made. Fabric is stunning

    • By l***y

      Jun 24, 2019

      I love this dress its so beautiful and well fitted. I liked that when i ordered it i asked them to not do the tail so long and they didnt it was perfect length even with heels on. It did take a while to arrive so if you are planning to buy it i suggest ordering it ahead of time.

    • By r***1

      Jun 22, 2019

      the dress is as it looks in the picture and is of good fabric and construction. However the sizing can be tricky. I am quite a tall person 5'11 and i order the dress based of my bust and hip sizes of the dress's size guide ( ordered a UK 12). the dress fits but i could of gone for a size down as the dress is slightly lose on the back and the top half of the body so could of been more drawn in. The sleeves do not fit as correctly ( that may be because of the dress size however). The split was a lot lower down the leg than in the image as well as the length of the dress is a lot longer. Overall, the dress was beautiful and only had a few minor complications with sizing and upper body fit.

      My dress was delivered the day after the earliest arrival specified on the website.

    • By w***0

      Jun 19, 2019

      I had this dress made to measurements. They did a phenomenal job. This is the second dress I ordered from them both are ABSOLUTELY GORGEOUS.

    • By c***e

      May 17, 2019

      I Am in the UK. I loved this dress so much & felt like a princess .. Thank you so much lalamira xxx

    • By s***n

      May 14, 2019

      perfect

    • By l***a

      May 14, 2019

      I really Love the dress it and i got loads of compliments about. The dress fits really perfect on me and the shipping was quite fast and I didn't even imagine it as I delivered on 1st July and after a week on 9th of July I got arrived at my house plus my graduation prom was only in 6th of August. The dress I got it was an BURGUNDY SATIN DRESS it would be more better if ye guys could have in the boxes and not on a plastic, but the rest was perfect. Thank you guys lalamira made my day plus night really amazing.

    • By E***i

      Apr 30, 2019

      Took two weeks with the expedited shipping. Fits as expected, great quality for the price

    • By L***s

      Apr 29, 2019

      I have no complaints about the dress. Nice material, looks just like the pictures, fit perfectly. My only problem was when I ordered my dress it went to the wrong house (my neighbor) and then they made ME go get it. Luckily it didn’t get stolen but I was very upset with the delivery company (dhl delivery) they chose to have deliver my package. I ended up getting my dress two days before my prom. If it didn’t fit me, I wouldn’t have had time to get it altered and I’d have nothing to wear for my prom. Pretty dress but it was VERY stressful. Dresses are lovely but you need to chose a better delivery company before the completely loose someone’s dress

    • By b***a

      Apr 28, 2019

      Beautiful dress the only down side is that it has a netting on the chest and back area that is not in the picture! But I’m getting it altered. It is still a very beautiful dress I can’t wait to get married in it!!

    • By d***e

      Apr 20, 2019

      I am super pleased, the fabric is very good quality, I stay super perfect and comfortable, pay for normal shipping and I get super fast (5 days) I definitely recommend lalamira

    • By v***a

      Mar 25, 2019

      I did love the dress and i got a lot of compliments and it came with pockets which I was super happy about. I had to get it altered because it was superrr long and the neck was a lot higher than I wanted. As expected the skirt was very heavy but it is a very beautiful dress.

    • By s***e

      Mar 15, 2019

      The quality is amazing! I ordered my custom sized and it will still need to be altered but that's my own fault. I got mine in grape and it's beautiful!

    • By j***n

      Mar 15, 2019

      Absolutely love this dress ordered my custom measurements and fit perfectly, this dress is amazing

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.