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    CUSTOMER REVIEWS (592)

    Average Rating 4.56 5
    • By s***e

      Jul 01, 2019

      I ordered this dress in the light blue/sky blue color. I ended up taking the tulle roses off the neck which was very easy to do. The gown is beautiful. I did custom measurements but the top was a little big but not much. I am 5’4” 125lbs bust 34C. I ordered a size 2 on my second dress and the top fit better then using the custom feather.

    • By s***l

      Jun 26, 2019

      It was a very cute dress and verycomfy as well the built in bra strand helped sooo much and it is a bit longer than shown in the picture but still very cute.☺️

    • By a***1

      Jun 24, 2019

      After a missing dress due to no fault of the manufacturers and a couple of stressfull days came the most beautiful dress ever.
      The making of the dress as a custom made dress was so exact The seams and the beads were perfect. The colour was delicious and Granddaughter will be the Belle of the ball
      Fantastic workmanship Well Done

    • By r***1

      Jun 22, 2019

      the dress is as it looks in the picture and is of good fabric and construction. However the sizing can be tricky. I am quite a tall person 5'11 and i order the dress based of my bust and hip sizes of the dress's size guide ( ordered a UK 12). the dress fits but i could of gone for a size down as the dress is slightly lose on the back and the top half of the body so could of been more drawn in. The sleeves do not fit as correctly ( that may be because of the dress size however). The split was a lot lower down the leg than in the image as well as the length of the dress is a lot longer. Overall, the dress was beautiful and only had a few minor complications with sizing and upper body fit.

      My dress was delivered the day after the earliest arrival specified on the website.

    • By d***a

      Jun 16, 2019

      I love it very good fabric and heavy quality

    • By k***2

      Jun 13, 2019

      My girls were worried my bridmaid dresses would be to big but it fit them perfectly I’m so excited for my big day because the dresses is obviously a big part of it!

    • By l***a

      Jun 02, 2019

      The quality of the dress was great. It fit beautifully. I did not like the bra pads because you could see them,, so I just pulled them out.

    • By s***n

      May 14, 2019

      perfect

    • By g***8

      May 01, 2019

      Thank you lalamira.com you are the best, greath quality

    • By E***i

      Apr 30, 2019

      Took two weeks with the expedited shipping. Fits as expected, great quality for the price

    • By a***s

      Apr 29, 2019

      The dress fits perfectly and is stunning for prom! I got a size 6 in dusty rose. I’m almost 5 feet 9 inches and was wearing 2 inch heels in these pictures.

    • By B***y

      Apr 29, 2019

      Ordered dress for my daughters first prom... was a bit skeptical...dress arrived to US on time...then USPS Lost the dress... however arrived just in time... and was perfect

    • By r***z

      Apr 27, 2019

      I got my dress yesterday and it’s absolutely lovely!!! I was late ordering a dress for my boyfriend’s prom and I was soo worried it wouldn’t be here on time. I read a bunch of reviews and majority of them were bad but THEY. ARE. LIES!!! the shipping was way quicker then what I requested, the customer service were very helpful and nice, and the dress is just absolutely beautiful!!! It wasn’t as heavy as I though and it’s a lot my shiner then the picture. Overall, I would purchase from here again and definitely suggest it to a friend, family member, and truly anybody who’s looking. Thank you so much LaLaMira!!!!

    • By m***5

      Apr 27, 2019

      This dress is exactly what my daughter wanted for her wedding. It is perfect for a roof top mountain wedding in August. Quality is great. Fabric is also very nice!

    • By r***h

      Apr 26, 2019

      I was VERY skeptical when ordering this dress but it is BEAUTIFUL. It arrived within two weeks from order date and I can honestly say, I have tried on so many wedding dresses and this one is the dress of my dreams. I ordered a size 8, and it fits me wonderfully except for a couple of areas that need to be taken in but that's not a big deal. The reason why I am giving it 4 stars is because the picture this site has of the dress, the lacey top of the dress is lined but it did not come lined. I also ordered ivory and it came pure white and those are the only cons I can think of. Other than that, I recommend this dress.

    • By j***2

      Apr 22, 2019

      This dress was absolutely EXQUISITE!!!! I accidentally found the website and ordered two dress. After submitting payment, about a day later, I decided to research reviews on Lalamira, and to my dismay, found a MULTITUDE of negative reviews. Needless to say, I was nervous now because I ordered 2 really complex dresses for a wedding and was running out of time.
      They completed the dress and shipped it rapidly, and I just got the dress today. I was blown away with how beautiful the dress was, it looks absolutely like the picture and the material was perfection! I love the lace up back and I put the dress on immediately. I couldn't lace the entire thing up by myself, but it was a PERFECT fit (custom sizing). I will receive the second dress in 2 days and I am hoping it is as amazing as the first. So far, I will NEVER buy off the rack again and Lalamira will be my go to place for an event dress.
      I took a picture, but couldn't lace it up without help, but I was excited to show the beautiful workmanship of this dress!

    • By l***e

      Apr 20, 2019

      This dress was gorgeous!!! Just like the picture great for homecoming

    • By b***a

      Apr 15, 2019

      Fell in love with this dress. Great quality material and just the right size. I ordered a size 4 and it fits perfect! I am 5'2 and weigh 113 lbs. To be honest I was a bit nervous about ordering it online but everything turned out fine.

    • By r***a

      Apr 07, 2019

      Very nice and good quality for a price, really happy what I got, my big day in a September can't wait to wear this dress.

    • By m***a

      Mar 29, 2019

      This dress was more then i could have imagined!!! it was absolutely gorgeous and fit perfectly!!!

    • By j***e

      Mar 29, 2019

      I was a bit skeptical about buying a dress from this site, but I’m glad I did! It looked amazing!

    • By n***i

      Mar 28, 2019

      this dress is so beautiful! I got so many compliments on it, it’s so easy to put on. It’s not like a fitted dress to where it has got to fit you perfectly since it has a corset. It made me beautiful on my prom night!

    • By l***n

      Mar 26, 2019

      The quality of the dress was great. It fit beautifully. I did not like the bra pads because you could see them,, so I just pulled them out.

    • By b***a

      Mar 21, 2019

      so i was really worried about ordering from this website because not going to lie it seems like a sketch website BUT WOW WAS I WRONG my dress came and it was stunning and i’m obsessed... i didn’t do custom sizing and my dress came in three days BUT i would recommend doing custom sizing because i ended up paying more in alterations than i did for the actual dress but that’s my own fault. seriously this website is a blessing being a broke shishter!!!!

    • By h***h

      Mar 20, 2019

      I got the custom fit and the dress was gorgeous. I did have to do some alterations. The height and waist was off but was definitely worth the money!! Some females pay $300 for a prom dress. This site is amazing for women who don't want to break the bank to look great (Not that they don't look great already)! I would absolutely buy again. I also received the dress in about 2 weeks. Good quality, good ship time, the measurements were just a little off. Make sure you have a seamstress in mind before you decide to buy!

    • By a***6

      Mar 20, 2019

      Soooo nice! And pretty! The shipping was pretty fast, the fabrics feels soo nice! It’s really similar to the picture. Bigger bust might have a better look but overall it’s really nice!

    • By a***z

      Mar 19, 2019

      I ordered 2 dresses, one for my daughter and one for my son's girlfriend. Shipping was extremely quick, quality of dresses was good. Minor alterations were needed.

    • By d***z

      Mar 18, 2019

      Beautiful dress! Great quality! overall fit nicely.

    • By X***1

      Mar 14, 2019

      I was skeptical at first since there were no pictures for this dress but I decided to take a leap of faith and I was really happy with it! My mom had to tailor it a little, considering that I don’t have much cleavage to fill in the padding but it turned out beautifully! I got it in the color red!!

    • By a***y

      Mar 09, 2019

      While I wish the bead work and lace was closer to the color of the stock photo, I will say that this dress none the less is absolutely beautiful! I went back and forth debating on buying because the existing photos in the review section didn’t really show. I will also add the rhinestones are loosely put on. My event is not till October but I read reviews with varying info on start to end times. From the moment I placed the order until today when I received it was 3 weeks!! So for those thinking of ordering this know you are NOT getting the stock photo but a really really beautiful representation of it! The fabric is nice and has weight! The actual color of the fabric looks like the color in the stock photo. I hope this review helps you all out and the pictures as well! I am a plus size women size 24 us, I did the custom sizing and it came in perfect! The only thing holding me back from giving 5 stars is the color difference in the appliqués and quantity.

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    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.