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    CUSTOMER REVIEWS (44)

    Average Rating 4.93 5
    • By c***4

      Sep 24, 2018

      Grazie mille È arrivato ed era uguale alla foto Bravissimi complimenti

    • By c***t

      May 06, 2018

      it’s gorgeous beyond what we expected. Will purchase from here again.

    • By a***a

      May 06, 2018

      I love it

    • By f***y

      May 05, 2018

      Very nice dress, I highly recommend it

    • By k***8

      May 05, 2018

      Drop dead gorgeous!!!!!!

    • By a***j

      May 04, 2018

      Good quality dresses and fast shipping!

    • By j***e

      Apr 29, 2018

      Absolutely love this dress amazing job.

    • By d***u

      Apr 28, 2018

      I really loved the dress I added some jewels to it but it still was amazing!

    • By a***a

      Mar 04, 2018

      I am extremely grateful,happy and excited. It only took 13days including weekends. I am ordering for my daughter's dresses now. Thank you

    • By A***a

      Dec 30, 2017

      Very nice!I highly recommend this product!!

    • By y***o

      Dec 23, 2017

      This dress is beautiful, GREAT quality.. At first I was a bit hesitant about purchasing my dress online without trying it on first but let me tell you this dress is true to its size and it was just what I wanted, I wanted a simple but beautiful dress and that's exactly what I got. If you get expedited shipping you will have your dress in a week.. If your hesitant about purchasing your dress here don't be these dresses are high quality and beautiful made I cant wait to wear it on my special day.

    • By V***a

      Dec 22, 2017

      I love my dress, they did an amazing job. The moment I tried it on , I knew I made the right decision in purchasing this dress. :)

    • By D***p

      Nov 25, 2017

      Love my dress. They make the dress just like picture.

    • By S***e

      Nov 25, 2017

      Was exactly what you see in the picture,,, loved my dress

    • By R***n

      Nov 23, 2017

      Once again another lovely dress made. Big thanks seller and the team.

    • By S***h

      Nov 22, 2017

      Love Love Love !!! Fits like a glove.. So pretty and very easy to move in...

    • By S***y

      Nov 12, 2017

      The dress is very beautiful and very well made!!!!

    • By G***i

      Nov 10, 2017

      Dress is amazing but the communication very bad and they are not really friendly but the product is excellent

    • By S***y

      Nov 09, 2017

      The dress is very pretty and the material is a lot nicer than expected with the paid price.

    • By J***e

      Oct 22, 2017

      he delivery was faster than expected and the product is really in good quality and amazing beautiful. Exactly like showed in the website. Any question was answered very quick, even on weekends! And always very kind!

    • By s***o

      Oct 21, 2017

      I just wanted to thank you for providing the fabulous dress and good customer service, I got the dress two days ago. When I open the package, I was surprise. How beautiful the dress! Prefect fit and amazing making.The dress looks beautiful, I could not wait to wear the dress on our wedding.

    • By E***d

      Oct 17, 2017

      I love my dress! It is just as I ordered, just like the picture!!!!! I am very happy with the service!!!!!

    • By A***e

      Oct 14, 2017

      I have never seen such a beautiful wedding

    • By E***n

      Oct 06, 2017

      It's a beautiful dress. N its fits perfectly

    • By O***e

      Sep 21, 2017

      Always the best!... I love this seller. Also fast shipping. Thank you!

    • By J***e

      Sep 17, 2017

      The dress fits perfectly and looks as pictured. The seller contacted me within minutes of my purchase to ask for measurements for customization. I received the dress about a month earlier than the shipping date.

    • By M***a

      Sep 12, 2017

      I loved the dress. I did have to get it altered but expected that since it wasn't made just for me. I would recommend the dress. I am 5'8" size 8/10 and ordered a size 12.

    • By n***a

      Sep 12, 2017

      I recently bought my wedding dress with this website and I received the dress 2 weeks after I ordered it. The dress fit perfectly and was exactly like how it looked in the picture. I recommend using their sizing chart to make sure you get the right fit.

    • By K***n

      Sep 11, 2017

      I was very happy with the my dress. it is beautiful, better than I expected.

    • By m***g

      Sep 04, 2017

      Absolutely Stunning dress! The most compliments I've ever received in my life!! It was perfection for our 10th year anniversary vow renewal at sunrise. Thank you for the memories!! Shipping was excellent and arrived earlier than I expected. I have told all my friends about this website and they are all very impressed with what they have seen.

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.