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    CUSTOMER REVIEWS (200)

    Average Rating 4.87 5
    • By S***6

      Sep 15, 2019

      This dress wasn't quite what I expected, this dress is brighter than the picture in my opinion.
      The picture in the picture looks almost like a dusty pink color? The actual dress and color looks more baby pink, which I don't mind and think the color is still nice too. Although would have wished it looked more like the picture (that's filtered I suppose!)

      This dress came quick, which is great! Within 3 weeks?

      But didn't realize you need to pay extra $75CAD for the tariff, upon delivery, so keep that in mind when you order.

      I got dress according to my measurements, which I think is the best way to go, everything is good for fit (length and waist), other than the bust. The bust part is a bit loose, even after I add padding it's still a bit too big, but adding straps to the dress should work.

      Last but not least, the belt is not like the picture... But it's easy to tear off (the thread), and you can easily replace it with a belt of your liking. Which is what I will be doing.

      Over all, I am happy with this purchase.
      Hope this review helps with the decision of your purchase!

    • By S***

      Sep 15, 2019

      This dress wasn't quite what I expected, this dress is brighter than the picture in my opinion.
      The picture in the picture looks almost like a dusty pink color? The actual dress and color looks more baby pink, which I don't mind and think the color is still nice too. Although would have wished it looked more like the picture (that's filtered I suppose!)

      This dress came quick, which is great! Within 3 weeks?

      But didn't realize you need to pay extra $75CAD for the tariff, upon delivery, so keep that in mind when you order.

      I got dress according to my measurements, which I think is the best way to go, everything is good for fit (length and waist), other than the bust. The bust part is a bit loose, even after I add padding it's still a bit too big, but adding straps to the dress should work.

      Last but not least, the belt is not like the picture... But it's easy to tear off (the thread), and you can easily replace it with a belt of your liking. Which is what I will be doing.

      Over all, I am happy with this purchase.
      Hope this review helps with the decision of your purchase!

    • By a***y

      May 26, 2019

      Such a good quality dress, looked absolutely wonderful would 1000% recommend!

    • By a***a

      May 12, 2019

      could not be happier with this dress! exactly what i wanted and better than i imagined! excellent quality and fit perfect (i put in my custom measurements)! i ordered the dress for my sweet 16 and i plan on using this website again to get my prom dress i am so happy!

    • By a***7

      Apr 20, 2019

      I ordered this dress for my daughter for prom. We are very nervous about placing an order for a formal dress online, however it was absolutely stunning when it came in. She loved the dress and we would definitely order from y'all again. Shipping and handling was also fast and got here quickly. Thank you for making my daughter's prom amazing.

    • By k***z

      Apr 12, 2019

      Absolutely loved my wedding dress I couldn't be happier!

    • By c***l

      Mar 27, 2019

      My dress came in less than 2 weeks. I was not expecting it that early. It's heavy but beautiful. I wanted to look like a princess and this will do it. I still have to get the dress taken in because I lost a little weight but that's ok. Can't wait until my special day. FYI they might want to invest in bigger DHL bags because it was busted open when I received it, thank God it's double packaged.

    • By b***a

      Mar 24, 2019

      altho it was heavy it is still so perfect fit perfectly and came just like the pic i was able to show this site to friends and they loved their dresses as well

    • By s***t

      Mar 16, 2019

      Better than pictured. Very high quality and well sewn.

    • By s***e

      Mar 15, 2019

      The quality is amazing! I ordered my custom sized and it will still need to be altered but that's my own fault. I got mine in grape and it's beautiful!

    • By v***g

      Mar 03, 2019

      Even though the dress was a bit too long for me, I still felt like a princess. Thank you for making my prom wonderful.

    • By l***a

      Mar 02, 2019

      I am happy with the dresses I purchased from lalamira I put in custom measurements and they fit my bridesmaids really nice very elegant.

    • By a***a

      Mar 01, 2019

      My daughter and I were very well pleased with the quality of the dress upon its arrival. She wore it to her Senior Prom this year and was absolutely stunning! Thanks lalamira for a job well done.

    • By t***a

      Feb 20, 2019

      Great dress! True to size and shipping wasn’t bad at all.

    • By e***n

      Feb 14, 2019

      This dress was beautiful! No alterations needed. It looked stunning on my daughter. Many compliments given!!

    • By k***z

      Feb 04, 2019

      I absolutely love my dress. I ordered custom size and with a few alterations it fits beautifully. Customer service kept me up-to-date with the process and I had my dress before the date they promised. Highly recommend.

    • By t***s

      Jan 23, 2019

      The dress was perfect but just took so long to come back

    • By h***h

      Jan 16, 2019

      This dress was way better than I had expected and I got the custom size and it was spot on! It’s absolutely beautiful and I’m very happy with my purchase! I highly recommend this website!!

    • By d***a

      Jan 12, 2019

      Here is your beautiful dress!

    • By t***a

      Jan 11, 2019

      I ordered this dress in lilac on April 17th 2019 and I received it May 1st 2019. It fit perfect.

    • By �***t

      Jan 08, 2019

      ‎I just want to say thank you for the beautiful prom dress! I did the measurements and it fit my daughter almost perfectly. I will definitely be getting my next daughter's dress through lalamira!

    • By j***a

      Jan 06, 2019

      There is no way in the world that I do not remind you of Princess Belle in this dress. This yellow is beautiful. I ordered this Feb 28th and received it March 15th so take that as you will. The ONLY issue that I have with the dress is that it's a bit too long, but that's my fault completely.

    • By m***y

      Dec 29, 2018

      I loved my daughter's 8th grade prom dress! Will definitely be ordering from this site for senior prom.

    • By c***e

      Dec 24, 2018

      Bought this dress in color Fuschia for my daughters 8th grade Morp. It was absolutely perfect. The dress came in exactly like the picture and the quality of material was amazing. We couldnt have picked a better dress.

    • By k***k

      Dec 22, 2018

      thanks 5 stars

    • By m***y

      Dec 20, 2018

      I ordered this dress in pink for my daughter's eight grade prom, and she and I both love love love it! I will definitely be ordering from this site again! Sorry I could upload a photo was a little complicated.

    • By t***n

      Dec 20, 2018

      I was worried about ordering online & because it was so cheap. But I took the risk and I couldn’t be happier it is STUNNING! I am not in the slightest bit disappointed and I am so pleased I took the risk. Thank you so much lalamira for making me the most perfect dress that is everything I imagined for my big day!

    • By m***a

      Dec 13, 2018

      Koko päivä meniki fiilistelles mekkoja ja niitte yhteesopivuutta

    • By d***e

      Dec 12, 2018

      I loved my dress it needed a little altering because I didn’t know my exact measurements however I still loved it:)

    • By h***e

      Dec 04, 2018

      They did an amazing job making my dress! I did the custom size and my dress fit perfectly! I absolutely recommend ordering from this website! It looks so gorgeous on me and I’m not disappointed! It came very fast and the tracking for the dress was very easy!

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.