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    CUSTOMER REVIEWS (203)

    Average Rating 4.92 5
    • By c***l

      Mar 27, 2019

      My dress came in less than 2 weeks. I was not expecting it that early. It's heavy but beautiful. I wanted to look like a princess and this will do it. I still have to get the dress taken in because I lost a little weight but that's ok. Can't wait until my special day. FYI they might want to invest in bigger DHL bags because it was busted open when I received it, thank God it's double packaged.

    • By b***a

      Mar 24, 2019

      altho it was heavy it is still so perfect fit perfectly and came just like the pic i was able to show this site to friends and they loved their dresses as well

    • By s***e

      Mar 15, 2019

      The quality is amazing! I ordered my custom sized and it will still need to be altered but that's my own fault. I got mine in grape and it's beautiful!

    • By v***g

      Mar 03, 2019

      Even though the dress was a bit too long for me, I still felt like a princess. Thank you for making my prom wonderful.

    • By l***a

      Mar 02, 2019

      I am happy with the dresses I purchased from lalamira I put in custom measurements and they fit my bridesmaids really nice very elegant.

    • By h***r

      Feb 09, 2019

      Love my dress

    • By j***a

      Jan 06, 2019

      There is no way in the world that I do not remind you of Princess Belle in this dress. This yellow is beautiful. I ordered this Feb 28th and received it March 15th so take that as you will. The ONLY issue that I have with the dress is that it's a bit too long, but that's my fault completely.

    • By m***a

      Dec 13, 2018

      Koko päivä meniki fiilistelles mekkoja ja niitte yhteesopivuutta

    • By d***e

      Dec 12, 2018

      I loved my dress it needed a little altering because I didn’t know my exact measurements however I still loved it:)

    • By g***2

      Nov 29, 2018

      Exceptionally pleased with this bridesmaid dress for my daughter. Paid extra for the custom fit and was well worth the extra as do not have to make one alliteration to the dress. Looks lovely on her. Thank you.

    • By s***h

      Nov 17, 2018

      I loved the dress!!! It’s absolutely just like the picture!

    • By a***a

      Oct 31, 2018

      I’m using this dress for my senior prom and OH MY GOSH! ITS PERFECT! I had mine custom fit with a little wiggle room to be on the safe side ( about a month ago ) and it fits perfectly! This dress is definitely a winner! I’m super excited to wear it to my dance with my date, I’ll be sure to post all my pictures on my Instagram and tag lalamira

    • By c***a

      Oct 23, 2018

      Came out beautiful! We love it

    • By m***n

      Oct 03, 2018

      This photo doesn't gives a lot of justice to this dress. The individual that made this dress deserves all the recognition possible. The dress is absolutely stunning, beautiful, not one word can describe this item. Love love love it!

    • By r***8

      Oct 01, 2018

      My daughter absolutely looked stunning...thank you so much for such a beautiful dress...We will definitely buy from you guys again!

    • By d***a

      Sep 10, 2018

      I was the bell of the formal banquet.. dress fit perfectly..would order from this company again

    • By y***a

      Sep 07, 2018

      Thank you for the dress from my prom back in June !still in love

    • By l***i

      Aug 14, 2018

      I loved the dress and got a ton of compliments my only concern was that i couldn’t move my arms up very far, and it was very busty and the dress ran a little big when I put in my measurements. But it was a beautiful dress and the quality was good.

    • By c***4

      Aug 14, 2018

      Very cute dress made of a nice, stretchy material.

    • By v***x

      Aug 08, 2018

      The dress was very lovely and since I got mine custom made it fit perfectly. I highly recommend this dress.

    • By a***a

      Jul 27, 2018

      Dress was great ... high quality.the size was accurate

    • By e***n

      Jul 21, 2018

      Beautiful Dress exactly how look in the picture ! The material is gorgeous !! Shipping on time

    • By j***a

      Jul 13, 2018

      Beautiful dress looks stunning on for my May wedding

    • By n***y

      Jul 10, 2018

      It is really beautiful and it fit perfect!! The only issue is the skirt is longer than my daughter wanted so we will will get it hemmed but that is her just being picky. I love it and very pleased

    • By m***a

      Jul 05, 2018

      My dress is stunning!

    • By m***y

      Jun 26, 2018

      the dresses fit like a glove.

    • By a***i

      Jun 17, 2018

      My dress came early. Looks just like the picture I love it soo much

    • By p***e

      Jun 11, 2018

      The quality of the dress was very good and the dress arrived quickly. I will definately shop here again!

    • By r***s

      Jun 06, 2018

      I think this is a good dress for the price! The dress was made with my specific measurements when I contacted the seller, and they shipped really fast!

    • By h***r

      May 22, 2018

      The dresses arrived quickly, and they were SO BEAUTIFUL!

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.