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    CUSTOMER REVIEWS (168)

    Average Rating 4.72 5
    • By f***d

      May 02, 2020

      I just got mine. It fit perfectly and it was just like the site. The only thing was packaging was weird. But the dress was safe and came out beautifully

    • By a***a

      Apr 09, 2020

      I was skeptical in buying a dress they only had one picture for so I emailed lalamira and had them send me a picture of the back of the dress. The dress for was a little lose but I would rather have it loose than too tight. Great quality was used and fast delivery. Honestly it was a great buy for the price, I was very surprised. I did leave specific instructions and left them all my measurements so maybne that helped with getting a good quality dress. I recommend it. I dont know why I cant upload pictures but I'll let lalamira know that I tried.

    • By S***5

      Mar 27, 2020

      My Bridesmaids are going to look stunning in these dresses! I was a little hesitant ordering from this site because it was new to me but I must say I’m impressed. It looks just as pictured and it doesn’t look cheap. The seller did an awesome job making these dresses the only thing is make sure you order way ahead of time it takes almost 2 months to receive it due to tailoring and shipping. I will upload pics after the wedding thanks again!!????

    • By a***o

      Dec 23, 2019

      Beautifull dress

    • By k***e

      Dec 04, 2019

      I love the dress. When it first arrived it was an ok fit,but because I have an hour glass figure I had to get it altered around the waist. Other than that it’s exactly like the picture and timing was excellent!! Now I’m back for prom 2020

    • By m***a

      Oct 25, 2019

      It’s looks like the picture I love it. Front and back of the dress

    • By j***a

      Sep 18, 2019

      It was really nice I did have it altered a little but it was beautifully made I was very pleased

    • By m***8

      Aug 11, 2019

      Dress is comfortable and extremely affordable.

    • By E***4

      Aug 08, 2019

      I expected the dress to maybe come in a thin material but it came with pretty great material. Dress doesn’t stretch but it is beautiful!

    • By r***a

      Aug 06, 2019

      My wedding is in 4 months. I received my dress within 3 weeks and it’s is gorgeous. I love it! It fits true to size! Material is good and dress is beautifully made. I requested that the sleeves be nude color to match my skin color and that the back is fully covers with lace and they did exactly as I asked!

    • By a***a

      Jun 29, 2019

      I orders the dress on September 10th AND i received it on September 25. The dress is beautiful but a tad bit different on lace but still beaitiful. I love it. I got it on Grape color. For reference my daughter is a couple months shy of 7 and i got it on a size 6.

    • By d***i

      Jun 11, 2019

      I am happy to report that my experience with your webstore and product (BallGown Long Sleeves Off-the-Shoulder Floor-Length Lace Applique Dresses) was Excellent! I had never heard of this website before. My niece, who was graduating from High School this year, was in search of a prom dress and solicited my assistance to get the dress. After a few days of searching, she informed me that she had found a dress she loved, then sent me your website address, along with a photo and product number of the dress. I am usually skeptical about purchasing from websites I am not familiar with. There was only one photo of the dress on the site, and so I sent a message, using the "Contact Us" page provided on the site, to request a photo of the back of the dress. I received a photo of the back of the dress within an hour! I was very impressed and instantly felt comfortable to order from the website. When I was ready to place my order, I made contact again, using the "Contact Us" page, to inquire about timing of delivery, to ensure my niece would receive her dress in time for prom. I was given a guaranteed delivery of before 21st June, which I was toldto note in the comments section of my order. It was easy to place my order and input the custom measurements my niece provided me with, for her very slim frame. A few days after placing my order, I checked in to the website and saw that my order was ready for shipping. It was simple and clear to track the status of my order process and shipping. The availability of PayPal as a payment method, was a big plus for me. My package arrived at my address two days before 21st June, as promised! This give my niece enough time for a fitting, to make sure her accessories were a good match and to make any adjustments to the dress, that might have been necessary. However, no adjustments were necessary, as her dress was a perfect fit; Indeed made just for her! In my personal opinion, she looked like a Beautiful Barbie Doll. The dress is great quality and well made. This was an efficient, hassle-free order experience and I definitely feel comfortable to order from lalamira again, as well as recommend others. THANK YOU!!

    • By t***s

      Jun 09, 2019

      I purchase this dress for my daughter prom 2019 excellent excellent choice ???????????? we add on some Gucci stripes but dress was amazing with or without...Love it purchase 2 dress from this site the make with well put together very high quality....

    • By C***a

      Jun 04, 2019

      Perfect two piece white skirt and top for my daughter's 8th grade prom,true to size, very nice material, everyone loved it, happy and blissful, perfect turn out.

    • By v***r

      Apr 15, 2019

      I am reviewing this beautiful dress. It came on time. It was well underpriced compared to shops around us. It is beautiful, and my daughter looked stunning,

    • By p***s

      Mar 05, 2019

      My dress came in within 2 weeks which was sooner than we excepted. I got custom sizing and order it in watermelon and when it came it was beautiful the top was slightly bigger but not too much giving a little breathing room. I absolutely loved my dress.

    • By s***l

      Feb 23, 2019

      VERY NICE DRESS LOOKS JUST LIKE THE PIC I WAS VERY HAPPY IT IS TRUSE TO SIZE

    • By n***a

      Feb 15, 2019

      I am very pleased with this company.I ordered this dress and they were very prompt and answered all my concerns every time I texted lol.I thought the dress wasn't gonna arrive on time but it did and we were pleased.I will be ordering more in the future.Thank you!!

    • By j***g

      Dec 25, 2018

      The quality and design of this dress is exceptional and very well made . Delivery wasn’t bad it took about 2 weeks to arrive . I’ll be buying all my dresses from here now , love it !!!

    • By c***a

      Dec 22, 2018

      My granddaughter and I was very satisfied with the gown, it was beautiful on her ,looking forward to purchasing another for her senior prom

    • By c***a

      Dec 15, 2018

      I loved everything about my dress

    • By s***y

      Dec 02, 2018

      Beautiful Dress

    • By t***n

      Nov 16, 2018

      We received the this dress on time as expected. The measurements were exact! We added a few Swarovski crystals to make the dress pop a little! And she was ready for the prom! I would definitely recommend lalamira.com!

    • By d***d

      Nov 16, 2018

      My dress came a bit big but that was expected because I ordered up a size. I ordered royal blue and it came royal blue. It was absolutely perfect after alterations. Thank you lalamira!

    • By s***n

      Oct 31, 2018

      We couldn't have been happier with the dress for my step daughters prom. It was tailored perfectly. Will definitely use this company again!

    • By a***2

      Oct 09, 2018

      I love the dress it looked amazing on my daughtet

    • By e***i

      Sep 03, 2018

      This dress was gorgeous! It was perfect and included cups in the bust which was an added bonus.

    • By k***7

      Aug 16, 2018

      Beautiful colour (wisteria), perfect length and classic look! I love it!!!

    • By k***a

      Jul 24, 2018

      i love my dress.

    • By L***z

      Jul 12, 2018

      Absolutely the most beautiful dress, everyone has been asking me where I bought my dress and they’re just as shocked as I am on the quality!

      Forever a customer!

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.