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    CUSTOMER REVIEWS (459)

    Average Rating 4.51 5
    • By n***o

      Feb 16, 2020

      I wore this gown for my engagement photos and it is gorgeous! I ordered a size 2- I am 5'4 110lbs. It fit perfectly. All I had to do was adjust the straps- and even my tailor agreed that the gown is absolutely stunning, especially for the price! Great quality! Will definitely be ordering many more dresses from you guys!

    • By s***7

      Feb 12, 2020

      Tiene cola el vestido

    • By S***7

      Jan 05, 2020

      The dress was very well made, the packaging was top notch, and the whole delivery process for status of my order was excetional. The dress is true to size with no adjustment. This dress continues to receive many compliments which is truly deserved.

    • By K***i

      Jan 04, 2020

      I may have gotten lucky, but my entire experience with Lalamira.com was just perfect! The website purchase experience was “seamless.” :) I included my own measurements just to be safe. The dress came by DHL in about 2 weeks (super fast)! And when I wore it, nothing at all needed to be tailored! Someone gave me an (amazing!) train to attach to the back of the dress, but without it, the dress was still absolutely breathtaking! See for yourself. Wedding perfection! Budget perfection! God is good!

    • By c***n

      Dec 14, 2019

      I loved my dress !

    • By z***g

      Dec 02, 2019

      My dress is ferfect! I just wanna say I'm in love with the dress, I'm happy with my purchase and I'm likely to buy from you guys again if future special events come up

    • By k***8

      Nov 08, 2019

      Love the feel of this dress. And the fit was great!!

    • By k***a

      Oct 30, 2019

      My dress came out beautiful it was everything I dream of

    • By d***a

      Oct 14, 2019

      This dress is absolutely perfect. Fits like a glove. This is my daughter's military ball dress. We sent custom measurements and it came out perfectly. Ordered it in black. This is the second time we've ordered. Will again for prom.

    • By k***8

      Sep 21, 2019

      The material is super soft and very close to what it looked like in the picture before I bought it. I’m no model so it does look different on me. Very elegant.

    • By j***a

      Sep 18, 2019

      It was really nice I did have it altered a little but it was beautifully made I was very pleased

    • By a***d

      Sep 15, 2019

      Material is great, craftmanship is excellent, exceeded my expectations. Came in good time. Only recommendation to buyers, if you are between sizes, order up.

    • By I***e

      Aug 09, 2019

      Great

    • By I***e

      Aug 09, 2019

      Beautiful dress I love exceptional ????????????

    • By p***l

      Jul 23, 2019

      Beautiful gown ♡♡♡♡ I'm in love with it. Cant wait to get married in it on Sep 28 2019. Thank you so much lalamira!!

    • By s***h

      Jul 16, 2019

      It fits and so pretty can’t wait for my big day! It came pretty early too

    • By r***e

      Jul 15, 2019

      I love this dress

    • By h***h

      Jul 14, 2019

      It's an amazing dress , but be sure to customize the dress to get it perfectly fit and I ordered the color shows as pictures and The dress skirt was white but the top was more ivory so be careful with that.

    • By l***a

      Jul 08, 2019

      I love this dresses this the one getting married September 28 2019

    • By m***i

      Jul 05, 2019

      The dress was perfect and it came in on time. The only thing was the waist and strap part was too big however, it’s better off having more room then no room. I just sowed the side up a little to make it tighter.

    • By l***a

      Jul 01, 2019

      I love it .It is the one

    • By a***a

      Jun 29, 2019

      I orders the dress on September 10th AND i received it on September 25. The dress is beautiful but a tad bit different on lace but still beaitiful. I love it. I got it on Grape color. For reference my daughter is a couple months shy of 7 and i got it on a size 6.

    • By H***h

      Jun 25, 2019

      True to description, this dress came in PERFECTLY. True to size based off the chart. Unfortunately, I got married in the Texas summer, so I made a last minute decision to remove the sleeves, but if I had kept them, those are the only things that would have needed to be altered. I had been looking at other dresses, and even ordered another I had settled on, because I didn't think I'd find anything closer to my dream dress. I saw this dress and thought immediately "this is what I've been looking for!" and ordered this dress a month before my wedding. Lala Mira has mad a customer out of me for sure. I will be coming back for all my dress needs!

    • By a***y

      Jun 25, 2019

      This dress was absolutely beautiful! The delivery was in a timely manner actually sooner than estimated. The dress was exactly how it was pictured. I did get a size US2 instead of a custom size (which I probably should have done bc I’m very petite) but surprisingly the only thing that had to be altered were the sleeves and the waist was slightly taken in! Next time I know to send in custom measurements but will definitely be purchasing again!

    • By g***o

      Jun 21, 2019

      Amazing

    • By r***a

      Jun 20, 2019

      I can not thank you enough for my dress!!!! It was absolutely amazing!!!!

    • By r***e

      Jun 19, 2019

      This Dress is simply AMAZING

    • By a***s

      Jun 19, 2019

      Wonderful dress!!! Bought off of my friend and we both loved the dress!! I wore it for two proms and got some soda spilt on the skirt but it was super easy to clean!!! Definitely recommend this dress!!!

    • By d***i

      Jun 11, 2019

      I am happy to report that my experience with your webstore and product (BallGown Long Sleeves Off-the-Shoulder Floor-Length Lace Applique Dresses) was Excellent! I had never heard of this website before. My niece, who was graduating from High School this year, was in search of a prom dress and solicited my assistance to get the dress. After a few days of searching, she informed me that she had found a dress she loved, then sent me your website address, along with a photo and product number of the dress. I am usually skeptical about purchasing from websites I am not familiar with. There was only one photo of the dress on the site, and so I sent a message, using the "Contact Us" page provided on the site, to request a photo of the back of the dress. I received a photo of the back of the dress within an hour! I was very impressed and instantly felt comfortable to order from the website. When I was ready to place my order, I made contact again, using the "Contact Us" page, to inquire about timing of delivery, to ensure my niece would receive her dress in time for prom. I was given a guaranteed delivery of before 21st June, which I was toldto note in the comments section of my order. It was easy to place my order and input the custom measurements my niece provided me with, for her very slim frame. A few days after placing my order, I checked in to the website and saw that my order was ready for shipping. It was simple and clear to track the status of my order process and shipping. The availability of PayPal as a payment method, was a big plus for me. My package arrived at my address two days before 21st June, as promised! This give my niece enough time for a fitting, to make sure her accessories were a good match and to make any adjustments to the dress, that might have been necessary. However, no adjustments were necessary, as her dress was a perfect fit; Indeed made just for her! In my personal opinion, she looked like a Beautiful Barbie Doll. The dress is great quality and well made. This was an efficient, hassle-free order experience and I definitely feel comfortable to order from lalamira again, as well as recommend others. THANK YOU!!

    • By S***1

      Jun 08, 2019

      The dress ???? is BEAUTIFUL, I ordered for a wedding where I was one of the bridesmaids and I fits perfect. I got a lot of compliments that day. Well made, good materials, great quality. I would definitely recommend it. I follow the chart but since I was a little insecure, I sent a message with my sizes and got a reply really fast. They customized and ask me for every detail to make it perfect. I am 5”4 (135 lb).
      The only thing was that the shoulder part was a little loose but it a huge deal. The only thing I would have like different was the slit to be a little bit higher.... Even though. I LOVE the dress and a lot of other people as well.

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.