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    CUSTOMER REVIEWS (22)

    Average Rating 4.57 5
    • By j***a

      Jan 17, 2019

      I bought it to my sister, and she's looking cute like a princess

    • By d***e

      Jan 07, 2019

      I wore this dress for my backyard style wedding.. it was perfect. The dress was made beautifully and I literally could not have made a better choice. The only thing was that in this picture it gave me the impression that it was high in the front and longer in the back- and it was not... I did have it hemmed for that because it was a backyard party... OVERALL... I LOVED IT AND IT WAS PERFECT!

    • By w***w

      May 18, 2018

      This is a great dress for me. This dress is beautifully made. The size I chose for myself may be a bit inaccurate and may be a bit large to wear. But this dress is near perfect.

    • By p***e

      May 09, 2018

      I cant stop saying how wonderful this dress was made. The quality was excellent. I suggest getting measured first and then sending order. The vendor was excellent. I contacted them about a custom size and they made it quickly. My daughter is sooo happy.

    • By s***a

      Apr 25, 2018

      This dress was for.my daughter. I'm very pleased with it.

    • By a***a

      Apr 25, 2018

      I order my dress and receive it before my event I am so happy

    • By f***a

      Dec 24, 2017

      the material and workmanship of this dress is superior. the website customer service is so excellent.

    • By l***a

      Dec 22, 2017

      Very happy with the purchase, great communication with customer services and very prompt delivery.

    • By j***e

      Dec 19, 2017

      The dress is gorgeous! Definitely better than what I imagined. and it's perfect. Everything I ever asked for!

    • By r***a

      Dec 18, 2017

      Awesome suit! Great customer service they were very attentive to detail and made sure everything was customized to the way I wanted it. I will definitely choose this website for all my big day.

    • By j***e

      Oct 27, 2017

      OMG I could not have been more pleasantly surprised with this beauty. the material of the dress is really good i didn't expect for the price i pay.. highly recommended its really cute!!!

    • By h***n

      Oct 17, 2017

      It is indeed a wonderful dress. it fit my curves wonderfully, the dress reflects light and sparkles beautifully and everyone kept asking where did I get this fabulous dress! lol.

    • By j***n

      Oct 16, 2017

      I am impressed by your fast shipment and nice customer service. The dress reached me on time and it was protected well.

    • By c***a

      Oct 09, 2017

      It's exactly what the bride was hoping for and it got here way faster than I anticipated. It's very pretty and true to color. GREAT!!!

    • By z***a

      Sep 29, 2017

      LOVE IT!!! The dress is perfect, I ordered a costume made one so there will be no problems with the size, and it fits amazing! The fabric is beautiful, I couldn't be happier!

    • By c***d

      Aug 18, 2017

      I am in love with this dress. My husband said he like this dress, too. And he said that he can't wait to look me in this dress.

    • By v***y

      Jul 12, 2017

      This dress is stunning! It actually surprised me when it reached my house.

    • By a***n

      Jun 17, 2017

      Cute dress, absolutely beautiful dress, I was surprised with the quality. So very happy!!!

    • By a***a

      Apr 10, 2017

      The dress is quite perfect. It seems well sown, and the colour and material are great quality!!

    • By k***n

      Apr 05, 2017

      this dress is beautiful!! this dress looks just like the picture I was really nervous at first but I'm super happy I didn't have any issues and the shipping was really fast (prime).

    • By q***a

      Mar 24, 2017

      Je ai reçu la robe d'avance et je suis tellement heureux quand il est arrivé, il est exactement comment il a regardé dans l'image! Cela correspond parfaitement et moi avons eu tant de commentaires.

    • By t***y

      Apr 01, 2015

      Viens de recevoir ma robe de votre site, je suis ravi du résultat, livraison rapide, personnel serviable et une robe parfaite merci.

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.