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    CUSTOMER REVIEWS (316)

    Average Rating 4.50 5
    • By v***4

      Jan 27, 2020

      Great it was perfect for my wedding actually like pictures

    • By c***a

      Dec 02, 2019

      I loved the dress! I got it for my first Prom. It was a a bit tight but that’s my bad because I measured incorrectly. Got tons of compliments all night! Will be ordering from lalamira again!

    • By L***e

      Sep 17, 2019

      At first i was so scared to order a dress from here after reading multiple mixed reviews. However, when my dress i arrived i wasn’t to sure at first, as it didn't look like the picture but it was still gorgeous however the material of the outer layer could have been better. Everyone always asks me where i got it from and I absolutely loved it. It may not look like the picture but its a beautiful dress

    • By f***h

      Aug 24, 2019

      I’m so blown away I had my doubts about buying a dress online, but I cannot say thank you enough to the workers who made my beautiful wedding dress! It’s just like the picture, quality material, came in my exact measurements, arrived very quickly, and was sooo affordable! Your created my dream dress!!! I got so many compliments and felt like an absolute princess on our big day! 13/10 I have already sent all my engaged friends your way! And will continue to do so!!

    • By k***a

      Aug 06, 2019

      I loved it

    • By e***x

      Aug 06, 2019

      The dress came fast and just amazing. It’s even prettier in person

    • By K***4

      Jul 14, 2019

      Beautiful dress. My daughter looks so adorable for my sisters wedding!

    • By l***a

      Jul 06, 2019

      Fit was great and fast delivery. My dress was perfect in champagne color

    • By a***a

      Jun 29, 2019

      I orders the dress on September 10th AND i received it on September 25. The dress is beautiful but a tad bit different on lace but still beaitiful. I love it. I got it on Grape color. For reference my daughter is a couple months shy of 7 and i got it on a size 6.

    • By N***9

      Jun 19, 2019

      The dress is beautiful fit perfectly no alteration needed I'm really empress.

    • By j***e

      Jun 10, 2019

      I ordered this dress for my daughter’s prom, I was so nervous as I had seen such awful reviews online, lots of disaster stories! Luckily a friend of mine had ordered before and had a good experience so I risked it, and so glad I did!! I ordered a size up because of all of these awful reviews saying the dresses turn up tiny blah blah.. soo the material was amazing, the colour was exactly as we expected but the size was too big for my daughter as I had sized up. I had it fitted for her and she looked amazing, everyone commented on the dress and I am so glad that I ordered from this site I would definitely recommend. I was worried about delivery taking a long time but the dress was with us in 5 days.

    • By L***g

      Apr 04, 2019

      Beautifully made dress. True to size. This dress was for the father daughter dance. We picked in pink but I am sure any color you pick will be just as beautiful.

    • By m***y

      Mar 27, 2019

      I loved this dress. I’m short so I had to get it hemmed, but other than that it fit like a glove. Very flattering on a full figure girl, my husband said I looked like a Greek goddess.

    • By S***5

      Mar 26, 2019

      This dress is Everything a girl My size can dream of I love it I cried when I saw this dress this website for a prom dress will be my every choice this year and next year thank you sooooo much I love it

    • By v***a

      Mar 25, 2019

      I did love the dress and i got a lot of compliments and it came with pockets which I was super happy about. I had to get it altered because it was superrr long and the neck was a lot higher than I wanted. As expected the skirt was very heavy but it is a very beautiful dress.

    • By k***e

      Mar 14, 2019

      i'm a plus sized girl and finding a good prom dress in my size is difficult. This dress fit PERFECTLY. it was so comfortable and absolutely stunning. I ordered it in black and got so many compliments! definitely recommend this dress!

    • By s***2

      Mar 11, 2019

      Thank you so much for my beautiful wedding dress! It was more than beautiful, it was perfect for me. The pictures of the dress were what drew me to the whimsical look, I absolutely love it!

      Thanks again!!
      A very happy Bride!
      Sonya

    • By S***s

      Feb 14, 2019

      This dress was perfect for my 7 year old. The quality is great for the price! I will be purchasing other dresses in the future!

    • By a***h

      Feb 14, 2019

      This dress made my prom the best ! It’s definitely true to color and size . I have no complaints at all . I received it in a timely manner . I originally order the wrong color the customer service was amazing in fixing this problem . Thanks for making my prom the best !

    • By K***y

      Jan 20, 2019

      After a few alterations, the dress was perfect! Looks like the picture

    • By l***f

      Jan 18, 2019

      My granddaughter's flower girl dress. We switched out the sash to match the bridesmaids dresses.

    • By l***a

      Jan 16, 2019

      I own this dress but I do not know what the crinoline to buy

    • By r***w

      Jan 02, 2019

      this dress fit perfects but the cups are stiff so you have to be careful not to slouch or your boobs will majority show.

    • By s***a

      Dec 23, 2018

      Very satisfied it took 3 weeks to arrived after ordering. We went with a size 2. True to size

    • By b***l

      Dec 22, 2018

      I could not have been more delighted when my dress arrived. It is simply stunning. It is the perfect size,the dress doesn't even need an underskirt as it has one already. Thank you so much Lala Mira,you've given me my dream dress and it was so cheap. But the quality is absolutely outstanding! The photo doesn't do it justice. I will upload a new photo from my wedding day to show how gorgeous it truly is! ❤

    • By j***b

      Dec 18, 2018

      I absolutely loved this dress it fitted just like a glove and it came right on time even though it was last minute.

    • By e***l

      Dec 14, 2018

      I just wanna say I’m in love with the dress, I’m happy with my purchase and I’m likely to buy from you guys again if future special events come up

    • By l***a

      Dec 01, 2018

      It was a beautiful dress, very pretty

    • By h***e

      Nov 29, 2018

      I absolutely love my dress and shoes.... it looks big right now and fits big but that’s okay because I ordered it back in February and I’ve been going to the gym since then and I’ve been losing weight but once I get this dress resized it’ll be my absolute dream dress!! They did everything I asked and I absolutely love this dress I’m so excited for prom!!! I’ll be sending pictures of it on me at prom!

    • By E***z

      Nov 26, 2018

      Love the dress and the quality

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.