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    CUSTOMER REVIEWS (289)

    Average Rating 4.84 5
    • By s***2

      Nov 16, 2019

      I bought this dress to wear for my daughters wedding, being a larger woman, I hate shopping. It actually fit very well, and I was quite pleased. My only complaint is the breast area, it came with pads that looked like breastfeeding pads and the material was so sheer in that area that it was very visible. My breast are very large, so it made that area very noticeable. I took it to a seamstress who removed them and added a thick white sheen material, and it made all the difference.

    • By t***7

      Nov 06, 2019

      I was a little skeptical about ordering from them because some of the reviews were bad! But my dress came fast it looks just like the picture, the material is great nothing cheap about it, it’s just the sleeves are too short but I’m getting it tailored and I can’t wait to wear it ☺️

    • By M***u

      Oct 16, 2019

      I was worrying because when i ordered this dress it was no review about. I took a chance. I received my dress on the period of time they said, Beautiful dress, the length was perfect and my seize too. But i had to adjust the sleeves because they were pretty big. I bought a petticoat but i could wear without. I just like puffy stuffs!!! I matched my dress with a white veil and i looked lovely and stunning for my day. I received a lot of compliments and the pictures of my wedding are stunning because to this dress. It's pretty big but not heavy and not hard to walk, or sit with. Pretty confortable i would say. So ladies, take the chance if you like the dress, i

    • By c***s

      Sep 14, 2019

      This dress is beautifully made and looks exactly as it does on the web.

    • By k***m

      Aug 20, 2019

      Loved it

    • By e***x

      Aug 06, 2019

      The dress came fast and just amazing. It’s even prettier in person

    • By c***y

      Jul 18, 2019

      I have had so many compliments on this dress and have won 2 titles with it ... tried adding pic but wont let me.. but this is an amazing dress i have it in Dark Green

    • By K***4

      Jul 14, 2019

      Beautiful dress. My daughter looks so adorable for my sisters wedding!

    • By a***a

      Jun 29, 2019

      I orders the dress on September 10th AND i received it on September 25. The dress is beautiful but a tad bit different on lace but still beaitiful. I love it. I got it on Grape color. For reference my daughter is a couple months shy of 7 and i got it on a size 6.

    • By d***i

      Jun 11, 2019

      I am happy to report that my experience with your webstore and product (BallGown Long Sleeves Off-the-Shoulder Floor-Length Lace Applique Dresses) was Excellent! I had never heard of this website before. My niece, who was graduating from High School this year, was in search of a prom dress and solicited my assistance to get the dress. After a few days of searching, she informed me that she had found a dress she loved, then sent me your website address, along with a photo and product number of the dress. I am usually skeptical about purchasing from websites I am not familiar with. There was only one photo of the dress on the site, and so I sent a message, using the "Contact Us" page provided on the site, to request a photo of the back of the dress. I received a photo of the back of the dress within an hour! I was very impressed and instantly felt comfortable to order from the website. When I was ready to place my order, I made contact again, using the "Contact Us" page, to inquire about timing of delivery, to ensure my niece would receive her dress in time for prom. I was given a guaranteed delivery of before 21st June, which I was toldto note in the comments section of my order. It was easy to place my order and input the custom measurements my niece provided me with, for her very slim frame. A few days after placing my order, I checked in to the website and saw that my order was ready for shipping. It was simple and clear to track the status of my order process and shipping. The availability of PayPal as a payment method, was a big plus for me. My package arrived at my address two days before 21st June, as promised! This give my niece enough time for a fitting, to make sure her accessories were a good match and to make any adjustments to the dress, that might have been necessary. However, no adjustments were necessary, as her dress was a perfect fit; Indeed made just for her! In my personal opinion, she looked like a Beautiful Barbie Doll. The dress is great quality and well made. This was an efficient, hassle-free order experience and I definitely feel comfortable to order from lalamira again, as well as recommend others. THANK YOU!!

    • By v***r

      Apr 15, 2019

      I am reviewing this beautiful dress. It came on time. It was well underpriced compared to shops around us. It is beautiful, and my daughter looked stunning,

    • By a***t

      Apr 11, 2019

      I loved this dress! It fit me perfectly and it was everything I was looking for. I was a little irritated with how long it took for the dress to be shipped since they told me it would be here in February and didn’t show up until late March. Other than that I had a great experience with this dress and will order from here for my next prom!

    • By L***g

      Apr 04, 2019

      Beautifully made dress. True to size. This dress was for the father daughter dance. We picked in pink but I am sure any color you pick will be just as beautiful.

    • By m***a

      Mar 31, 2019

      This dress was absolutely beautiful. I received so many compliments in this dress and so many people asked me where I got it! If you buy this dress try to get this dress altered because the sleeves and train are a little long, but other than that it was phenomenal ❤️

    • By p***s

      Mar 05, 2019

      My dress came in within 2 weeks which was sooner than we excepted. I got custom sizing and order it in watermelon and when it came it was beautiful the top was slightly bigger but not too much giving a little breathing room. I absolutely loved my dress.

    • By s***l

      Feb 23, 2019

      VERY NICE DRESS LOOKS JUST LIKE THE PIC I WAS VERY HAPPY IT IS TRUSE TO SIZE

    • By n***a

      Feb 15, 2019

      I am very pleased with this company.I ordered this dress and they were very prompt and answered all my concerns every time I texted lol.I thought the dress wasn't gonna arrive on time but it did and we were pleased.I will be ordering more in the future.Thank you!!

    • By S***s

      Feb 14, 2019

      This dress was perfect for my 7 year old. The quality is great for the price! I will be purchasing other dresses in the future!

    • By i***e

      Feb 13, 2019

      I loved this dress. It was so high quality and comfortable. The only issues I had was that the shipping was about 5 days late and the sleeves were just a little tight, but not uncomfortably.

    • By c***a

      Jan 27, 2019

      I felt Beautiful, Like a Black Cinderella, I was very skeptical towards online shopping but I put a lot of faith into you all and you did not disappoint, though I will say when I first tried it on I absolutely dreaded going to prom and by then I was already stressed out but after the seamstress added her magic to it, the dress fit like a glove (a little baggy in the front but I aint trippin

    • By a***a

      Jan 20, 2019

      I am highly satisfied with the dress that I chose! It's a beauty!

    • By l***f

      Jan 18, 2019

      My granddaughter's flower girl dress. We switched out the sash to match the bridesmaids dresses.

    • By c***e

      Jan 11, 2019

      I took the chance with ordering a dress online because had happened to my original dress. I ordered this dress in ivory for my wedding dress. It came early and it looks amazing even better than the picture. So much more detail on the top than what you can see in the picture. I would recommend getting a dress from here and getting it custom sized. It did come wrinkle but that was expected with it being shipped nothing a steamer can't fix.

    • By m***a

      Jan 10, 2019

      The dress was perfect!

    • By a***n

      Dec 27, 2018

      Beautiful dress

    • By j***g

      Dec 25, 2018

      The quality and design of this dress is exceptional and very well made . Delivery wasn’t bad it took about 2 weeks to arrive . I’ll be buying all my dresses from here now , love it !!!

    • By m***a

      Dec 23, 2018

      So I was scare when I read a lot of bad opinion but dresses is beautiful size 10 is perfect delivery 3 days only and 2 weeks for make dress ... so everything how they write .

    • By c***a

      Dec 22, 2018

      My granddaughter and I was very satisfied with the gown, it was beautiful on her ,looking forward to purchasing another for her senior prom

    • By G***i

      Dec 20, 2018

      I didn't want the traditional mermaid dress but something elegant and timeless, like getting married in an Italian vineyard. Needless to say this dress was IT. The lace was beautifully crafted and I couldn't have been more happier. I received an abundance of complements. Thanks to the team who made this dress and door making my day extra special!

    • By v***y

      Dec 05, 2018

      Love!

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.