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    CUSTOMER REVIEWS (331)

    Average Rating 4.74 5
    • By K***4

      Jul 14, 2019

      Beautiful dress. My daughter looks so adorable for my sisters wedding!

    • By H***h

      Jun 25, 2019

      True to description, this dress came in PERFECTLY. True to size based off the chart. Unfortunately, I got married in the Texas summer, so I made a last minute decision to remove the sleeves, but if I had kept them, those are the only things that would have needed to be altered. I had been looking at other dresses, and even ordered another I had settled on, because I didn't think I'd find anything closer to my dream dress. I saw this dress and thought immediately "this is what I've been looking for!" and ordered this dress a month before my wedding. Lala Mira has mad a customer out of me for sure. I will be coming back for all my dress needs!

    • By N***9

      Jun 19, 2019

      The dress is beautiful fit perfectly no alteration needed I'm really empress.

    • By i***a

      May 08, 2019

      This is my first time on this website to buy a dress. I bought this dress for my sister for her prom. I am sharing her photos with my mom and her friends. She had the most amazing time of her life and I want to thank lalamira for this. This was beautiful also I love the price as well. My sister had a beautiful time and I planned to buy more dress from this website.

    • By l***a

      Apr 15, 2019

      I'm really happy with my dress, the customer service could be better. Thank you

    • By L***g

      Apr 04, 2019

      Beautifully made dress. True to size. This dress was for the father daughter dance. We picked in pink but I am sure any color you pick will be just as beautiful.

    • By k***l

      Mar 30, 2019

      I ordered the dress in burgundy but it came out to be more red but the dress fitted perfectly except it wasn’t as poofy as I expected I had to buy a skirt to go under but overall in great quality and beautifully made

    • By S***s

      Feb 14, 2019

      This dress was perfect for my 7 year old. The quality is great for the price! I will be purchasing other dresses in the future!

    • By a***h

      Feb 14, 2019

      This dress made my prom the best ! It’s definitely true to color and size . I have no complaints at all . I received it in a timely manner . I originally order the wrong color the customer service was amazing in fixing this problem . Thanks for making my prom the best !

    • By a***y

      Feb 13, 2019

      Received my dress today and was actually shocked that it is so well made looks just like the picture only better in person received it in about 3-4 weeks after going to different bridal shops and seeing nothing but 3000$ price tags for dresses that didn't even look like they were worth 100$ at best this absolutely blew my mind will definitely be ordering my daughters future prom dresses from this site lalamira IS THE WAY TO GO ! Would love to upload photos but for some reason it won't let me .....will work on tryin to get some to upload asap

    • By D***r

      Feb 13, 2019

      Love this dress. Exactly as described. Thank you.

    • By s***y

      Feb 07, 2019

      my daughter has a very slender frame. I thought we were going to have a rough time finding something to fit properly. Needless to say the dress we ordered was perfect and looked amazing

    • By K***y

      Jan 20, 2019

      After a few alterations, the dress was perfect! Looks like the picture

    • By l***r

      Jan 18, 2019

      I ordered gold in my custom measurements, the expedited shipping was a couple weeks’ wait, and the quality of the dress was exceptional, but it looks a lot different than the picture, so be warned. Side note: the bust runs big, so if you go with custom sizing, order it a little smaller than what you really are.

    • By l***f

      Jan 18, 2019

      My granddaughter's flower girl dress. We switched out the sash to match the bridesmaids dresses.

    • By l***a

      Jan 16, 2019

      I own this dress but I do not know what the crinoline to buy

    • By d***e

      Jan 08, 2019

      The idea of dress is same the length is longer the texture is more silky not like cloth and the red that I got is bright but this dress is stunning it is stunning

    • By r***w

      Jan 02, 2019

      this dress fit perfects but the cups are stiff so you have to be careful not to slouch or your boobs will majority show.

    • By m***n

      Jan 01, 2019

      Couldn’t have asked for a better outcome! The dress was beautiful! They even added straps for me!

    • By s***a

      Dec 23, 2018

      Very satisfied it took 3 weeks to arrived after ordering. We went with a size 2. True to size

    • By b***l

      Dec 22, 2018

      I could not have been more delighted when my dress arrived. It is simply stunning. It is the perfect size,the dress doesn't even need an underskirt as it has one already. Thank you so much Lala Mira,you've given me my dream dress and it was so cheap. But the quality is absolutely outstanding! The photo doesn't do it justice. I will upload a new photo from my wedding day to show how gorgeous it truly is! ❤

    • By j***b

      Dec 18, 2018

      I absolutely loved this dress it fitted just like a glove and it came right on time even though it was last minute.

    • By l***a

      Dec 01, 2018

      Love this dress, the color is very beautiful and well made.

    • By l***a

      Dec 01, 2018

      It was a beautiful dress, very pretty

    • By l***y

      Nov 27, 2018

      This dress was undeniably cute. I felt like an actual princess! I ordered the dress in Champagne and got SO many compliments--dozens of people said I looked like Belle from Beauty and the Beast. I got custom measurements and it fit almost perfectly. It would be really difficult to get this tailored so I suggest sending in your measurements. Shipping was good--except the snow storm delayed our package. The fit was good and comfortable (asked to get spaghetti straps added on and had to get those tightened). It was kind of hot dancing in it because of the thicckkk skirt, but it as so beautiful. I was able to move around in it pretty decently. Despite all of these good things, there were some weird stains on some of the floral details... and rips in the netting. This dress probably was not originally $500...! But it was an awesome deal for the discounted price. I'm so glad I got it and it worked!!

    • By E***z

      Nov 26, 2018

      Love the dress and the quality

    • By a***2

      Nov 25, 2018

      I love my baby dress. True to size and quality fabric for price.

    • By J***1

      Nov 20, 2018

      El vestido es hermoso bello es lo que yo necesitaba gracias..

    • By e***e

      Nov 11, 2018

      In love with my dress!!!

    • By a***3

      Nov 11, 2018

      The dress is beautiful. I can not wait to wear it on my wedding day.

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.