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    CUSTOMER REVIEWS (113)

    Average Rating 4.70 5
    • By w***0

      Jun 19, 2019

      I had this dress made to measurements. They did a phenomenal job. This is the second dress I ordered from them both are ABSOLUTELY GORGEOUS.

    • By K***k

      Apr 29, 2019

      Love love love this dress.

    • By j***c

      Mar 18, 2019

      This dress basically fit well except the bust was too big; I consider that to be at least partly our fault as we should have measured wearing the bra intended to be worn with the dress but we measured with an every day bra and didn't think that through. We've ordered several dresses from lalamira and have found them to be of good quality.

    • By s***s

      Mar 16, 2019

      Ordered this dress and did a few alterations...Turned out Beautiful

    • By s***a

      Mar 07, 2019

      Love my dress.

    • By c***l

      Mar 02, 2019

      I absolutely love it!

    • By e***w

      Feb 21, 2019

      I could not have loved this dress more! I wore this to my senior prom and felt like it was the perfect dress for the occasion. I did a black top with a navy blue skirt and loved the combo. The dress was made very nicely with boning and a lot of structure in the top. The neckline was beautiful and I didn't feel like it was constantly falling down. The skirt was so full and movable. I asked to put pockets in and they were perfect! The dress fit me like a glove and came in twoish weeks. Highly recommend this dress and website! I absolutely love it!

    • By l***h

      Feb 18, 2019

      Love the dress and the material. Shipping was fast. My only thing was the front wasn’t as long as I was hoping but I didn’t do custom measurements due to the fact that I was ordering at the last minute so I’m not sure if that made a difference. However I did get a number of compliments and I felt beautiful! I even decided to do my natural because I thought it was beautiful on the dress with the model

    • By d***e

      Feb 12, 2019

      My suggestion would be to get custom measurements! I did have to get my dress altered a lot but it was beautiful ... and looks like the picture.

    • By c***e

      Feb 11, 2019

      At first I was very skeptical about the dress but as soon as I got it my eyes lit up. MY DRESS WAS SO FREAKING BEAUTIFUL!!! I even got voted best dressed at prom !!!

    • By l***a

      Jan 31, 2019

      Had the dress custom made was a little worried as I ordered quite late but it did arrive exactly the date given and was beautiful x

    • By g***e

      Jan 23, 2019

      I was so worried about ordering from here after reading so many bad reviews (stupidly reading after I had already completed my purchase). Even though I never got a confirmation email about postage I emailed and got an immediate reply and tracking number. Once we had dealt with the trouble with the courier I opened my dress and I was gob smacked, it was perfect in everyway and fit to my exact measurements (ordered a size 8). I wore it to my prom and had so many compliments from parents, fellow students and staff. If I ever need another evening dress I will definitely order again from here

    • By a***a

      Jan 20, 2019

      I am highly satisfied with the dress that I chose! It's a beauty!

    • By y***e

      Jan 18, 2019

      I ordered a dress here and it is beautiful. They have great customer service also. I also ordered it a little bigger and had it tailored to fit her perfectly.

    • By j***n

      Jan 16, 2019

      I was nervous about ordering my daughter's prom dress from an online store, but I would most definitely do it again

    • By m***a

      Jan 15, 2019

      We ordered two differet dresses with my friend, both lovely. Order arrived on the time ! I get customised dress, good quality, fast delivery. I will order again soon as this year attending few weddings :)

    • By b***z

      Jan 12, 2019

      The Dress was well made & very beautiful. However seems like my daughter lost some weight.

    • By a***s

      Dec 11, 2018

      Dress was amazing, thank u x

    • By a***e

      Nov 30, 2018

      out of 5 proms, this was by far my favorite dress

    • By o***r

      Nov 28, 2018

      We were very happy with our dress. It was beautiful and and I got numerous compliments on it. It arrived very quickly and overall it was Amazing the material was great quality and I loved it

    • By y***e

      Nov 28, 2018

      I brought this dress for my daughters prom and got rave reviews. It is absolutely gorgeous.

    • By b***y

      Nov 27, 2018

      I am in love with the dress and beyond happy with it. I am usually a size 0-2 but I got a size 4 just to be safe. And boy am I happy I did the top is just a little big and same with the bottom but if I would have got a size smaller it wouldn’t of fit so for not using the costume size I’m beyond happy.

    • By s***a

      Oct 30, 2018

      I’m happy with the dress overall.I love it

    • By e***y

      Oct 21, 2018

      I ordered this dress for prom and I absolutely loved it. The material was really nice and it all fit great (I have small boobs so the chest was just a little bit big but you couldn’t tell). The only 2 things I would say was different than the original picture was 1) the lace covering the top was less see-through than I thought it would be, still looked great though. And 2) it was pretty long on me but I’m about 5’5 and I was expecting it to be that long, so I just wore heels and got like 2 inches off he bottom. Definitely recommend! (Note: I did add a back to the dress so that was customized and it was done very well)

    • By w***o

      Jul 25, 2018

      The dress is beautiful! It is better than I thought. I ordered this dress with my custom measurements and it is superb! I am really happy with my purchase!

    • By l***h

      Jul 19, 2018

      I received this dress tonight and the dress was exactly what I want. The fabric is comfortable. The design of the dress is also what I like. I love the quality and design very much!!! I am very satisfied with this dress.

    • By a***s

      Jul 17, 2018

      Such a beautiful dress. This is my prom dress and it’s so perfect. I am happy with the quality and it looks exactly as the picture. Mine was made to custom, and the measurement were correct and the dress fit perfectly. Advice: if you have smaller boobs I suggest you invest in a push up bra. It helps alot I only have one thing to say is that it didn’t not arrive on the date it was meant to. It was delayed by 4 days.

    • By i***s

      Jul 05, 2018

      I am impressed by your fast shipment and nice customer service. The dress reached me on time and it was protected well. The workmanship is exquisite and it is really worthy of the price.

    • By n***a

      Jun 30, 2018

      Beautiful dress, , quality is amazing, i have ordered 2 dresses in the gold, I cannot find fault with anything from ordering to receiving and will highly recommend this site to my friends.

    • By t***a

      May 15, 2018

      Thank you guys so much for my dress. It fit perfectly and made me feel and look like a queen

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.