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    CUSTOMER REVIEWS (468)

    Average Rating 4.86 5
    • By n***4

      Oct 01, 2019

      I purchased this dress in a size two, I am 4’11 and around 110lbs so it was a bit long, but i got it shortened and the top raised and it fit perfectly! I had my mom add lines of pearls to to the waistline and i was absolutely in love!!

    • By a***a

      Aug 31, 2019

      I ordered my dress in 9/23/19 and received it on 10/01/19. Super fast shipping. The beading on the dress is gold, not silver as in the photos, but the quality is outstanding. The beadwork is exquisitely done and the dress looks and feels a lot more expensive than it is. I’m a size 6/8 in US, but based on my measurements I ordered a size 14 and it fits almost perfect. Definitely will be a showstopper at my event!! Love it.

    • By l***z

      Aug 12, 2019

      I was a bit scared to buy online but I trusted lalamira and all the reviews. I truly recommend this particular dress! Great quality and I received a lot of compliments! I was satisfied with my purchase and will definitely buy more dresses from lalamira:)

    • By c***l

      Aug 10, 2019

      I love my dress. Not only did it come in super fast but the quality is outstanding. I feel like I wasted my time looking in the stores. This is my second dress from this site and both times I’ve been super pleased. Perfect fit, perfect quality and great customer service with quick responses.

    • By s***i

      Aug 03, 2019

      Bought this dress for my daughter in gold for her Sweet 16 and it is beautiful!!! Will definitely be ordering again from them!

    • By a***o

      Aug 02, 2019

      I just love it

    • By l***a

      Jun 25, 2019

      Its like the picture bello my girl loves the dress and want more dresses ❤️❤️

    • By a***h

      Jun 18, 2019

      I love this dress, the moment it arrived I fall in love with it, my night at the prom was great. When I arrived at at prom we received round of applause

    • By r***r

      Jun 10, 2019

      I sent over measurements and an alteration I wanted for the height off the split and I received excellent customer service and the dress arrived promptly and looks mazing - just like to picture.

    • By d***e

      Jun 06, 2019

      So I ordered this dress for my prom and I absolutely loved it! It came in earlier then the time it said which was nice. I got it custom fitted and it fit perfectly. I just had to tighten the straps a bit but that’s it! Highly highly recommend it!!

    • By k***y

      May 31, 2019

      I was so happy with the adjustments that were made. The customer service was amazing.

    • By k***y

      May 31, 2019

      The alterations were exactly what I wanted.

    • By C***b

      May 28, 2019

      Gorgeous ,little big but my fault ,slits a little too low but can still walk ,shipping taken about 3 weeks but worth the wait and they did lose the dress so it was a day late.material is thick and comfortable and absolutely gorgeous,was really nervous ordering because of reviews on different sites but I am so impressed .

    • By m***s

      May 27, 2019

      nice

    • By s***n

      May 14, 2019

      perfect

    • By a***a

      May 14, 2019

      Lovely dress!!❤️

    • By g***e

      May 10, 2019

      Very nice dress I’m very happy to buy look exactly show on the site

    • By d***d

      May 07, 2019

      hey! i got a dress and it turned out to fit perfectly. It’d the perfect dress for my prom, it was exactly what i wanted. Plus it only took about a week to get it to my house!!

    • By E***i

      Apr 30, 2019

      Took two weeks with the expedited shipping. Fits as expected, great quality for the price

    • By s***e

      Apr 30, 2019

      lalamira never disappoints, this is my 2nd time ordering and i’m completely in love and definitely for the price

    • By a***s

      Apr 29, 2019

      The dress fits perfectly and is stunning for prom! I got a size 6 in dusty rose. I’m almost 5 feet 9 inches and was wearing 2 inch heels in these pictures.

    • By s***a

      Apr 22, 2019

      Was a bit nervous to buy from an online store but when it arrived we were really impressed. I ordered the dress with custom sizing for my daughter and it fit perfectly!!

    • By a***7

      Apr 20, 2019

      I ordered this dress for my daughter for prom. We are very nervous about placing an order for a formal dress online, however it was absolutely stunning when it came in. She loved the dress and we would definitely order from y'all again. Shipping and handling was also fast and got here quickly. Thank you for making my daughter's prom amazing.

    • By a***a

      Apr 16, 2019

      Dress fit good, a little long but I’m 5’ 1” and you can definitely just get it hemmed, all in all it’s beautiful.

    • By i***s

      Apr 12, 2019

      This was my very first time ordering from this website and I absolutely LOVED this dress. It came out beautifully made and exceeded my expectations. I got so many compliments on this dress and I will definitely be ordering my dresses from here again. This dress made my senior prom amazing. Thank you!

    • By y***n

      Apr 12, 2019

      I bought the dress and I chose custom size, however because there were no reviews of this dress in this particular colour, I was quite anxious of what it would look like, however when the dress came, I absolutely loved the way it looked on me! Thank you lalamira, i'll definitely recommend you to all my friends x

    • By h***s

      Apr 01, 2019

      Dress fit perfectly. My daughter is wearing to the prom. I messed up the measurements and they reached out to me immediately to ensure they were correct. Will shop them again.

    • By n***a

      Mar 29, 2019

      I made a review already but I wanted to show more pictures. The fact that the dress looks like exactly as the picture is amazing this is a trust worthy site ‼️

    • By e***s

      Mar 28, 2019

      Absolutely amazing dress! Definitely recommend, mine was a little big on me but that’s only because I lost some weight when I ordered my dress! Make sure if your ordering this dress you have lots of time before your prom as the shopping takes a while. Other than that I’m so delighted with my dress and I can’t wait for my prom now.

    • By a***n

      Mar 28, 2019

      I ordered the dress on April 14th and my prom is on May 4th, and the dress got here yesterday on the 26th of April. I didn’t have it custom made to my measurements, I got a size four and it matched my measurements completely. I think it’s a really pretty dress and I’m not disappointed at all.

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.