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    CUSTOMER REVIEWS (129)

    Average Rating 4.52 5
    • By v***e

      Jul 15, 2019

      Loved it

    • By a***e

      May 26, 2019

      I loved the dress and I felt so beautiful in it. Definitely ordering again!

    • By m***s

      May 03, 2019

      Absolutely loved wearing this dress to prom! Beautiful, affordable and it even came weeks quicker than the expected time.

    • By d***r

      Mar 30, 2019

      we ordered three dresses for my mom's wedding we loved 5 star

    • By s***i

      Mar 07, 2019

      My dress was very pretty didnt come exactly as the picture but very close , it fit perfectly. Had so many complements . Thank you for making my prom dress a success

    • By b***a

      Feb 28, 2019

      I absolutely loved this dress. I wore it for my senior prom, and I got so many compliments on it. When I had worries that it would come in on time, they made my order a priority to get it to me on time. The dress fit me perfectly and there was not a si gle thing wrong with it. Definately would order a dress from here again.

    • By a***n

      Feb 21, 2019

      I ordered the dress In a bigger size and ended up having to get it taken in. It looks absolutely beautiful.The quality of the dress is unbelievably high. The lace was perfect.

    • By m***n

      Feb 20, 2019

      I was a little scared to order considering it claimed to be “customized”. But there is no need to worry! I ordered this dress in black and it came exactly as I ordered it! Fit perfectly and very well made!

    • By y***n

      Feb 08, 2019

      Dress was a hit .....Last prom for her Thank you lalamira

    • By h***r

      Jan 20, 2019

      Got this dress for my daughters prom was a bit worried as some of the reviews were not the best, the dress was beautiful well made and looked lovey, will definitely buy from lalamira again it arrived really quick to.

    • By v***e

      Dec 01, 2018

      I loved the dress

    • By S***r

      Oct 15, 2018

      Beautiful dress, great quality! I would order from lalamira again, but give yourself extra time since they make the dress as each order comes in and extra time for shipping overseas.

    • By a***a

      Sep 22, 2018

      I write a review a while back but never uploaded a picture. I ordered my dress in champagne and it was beautiful.

    • By J***d

      Aug 23, 2018

      Loved the dress

    • By c***n

      Aug 07, 2018

      Very beautiful dress! Fits perfect and the material is great!

    • By c***i

      Aug 03, 2018

      Absolutely loved this dress. Perfect color and size. I little longer than I thought but other than that, no complaints.

    • By m***n

      Jul 31, 2018

      Love my dress

    • By a***e

      Jul 21, 2018

      My daughter fell in love with the picture of this dress. Was a bit worried about ordering but I gave in and ordered it. Had great communication from start to finish. Took about 3-4 weeks to arrive which was predicted. Size guide was perfect. Came as standard long length, had it taken up which was not a problem. My daughter looked like a princess.. thank you. ABSOLUTELY AMAZING. WILL DEFINITELY USE AGAIN..

    • By a***e

      Jul 16, 2018

      This dress was perfect. Fab communication. Arrived when expected. Will definitely use again. My daughter looked like a princess

    • By s***s

      Jul 07, 2018

      I really love how my dress turned out, the fabrics and materials are so pretty. I got mine custom made to fit my body size and it fit really well, it was a little too long but I'm not too fussed about that. I would recommend purchasing this dress. Thankyou lalamira for my beautiful and affordable dress.

    • By a***r

      Jul 06, 2018

      Beautiful dress! I will shop again on lalamira. Thank you very much.

    • By g***y

      Jul 02, 2018

      Pics of me in my dress as I promised in email. love you guys Thank you so much

    • By e***a

      Jul 01, 2018

      Absolutely beautifully made dress.

    • By s***n

      Jun 29, 2018

      Paid a little extra for rush shipping because we ordered last minute...dress came with one day to spare and was just perfect!

    • By e***e

      Jun 22, 2018

      I got mine yesterday and we love them!! Got one day before promised. Everything was exactly as described. My daugters is the 15th as well.

    • By a***2

      Jun 21, 2018

      Than you!! I love my dress

    • By r***y

      Jun 12, 2018

      This Dress is stunning! I'm happy as anything. A very good buy appears to be a perfect custom fitting!

    • By �***n

      May 31, 2018

      Thank you lalamira our dress was perfect.

    • By d***h

      May 24, 2018

      Happy purchase! I tried it on and found it fit me perfectly.

    • By M***

      May 22, 2018

      This black dress looks very mysterious. After put it on, I feel so dramatic myself. The quality is high and it has beautiful appearance so that I can wear it to attend parties.

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.