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    CUSTOMER REVIEWS (199)

    Average Rating 4.62 5
    • By r***9

      Jun 25, 2019

      Easy and fast delivery

    • By d***i

      Jun 11, 2019

      I am happy to report that my experience with your webstore and product (BallGown Long Sleeves Off-the-Shoulder Floor-Length Lace Applique Dresses) was Excellent! I had never heard of this website before. My niece, who was graduating from High School this year, was in search of a prom dress and solicited my assistance to get the dress. After a few days of searching, she informed me that she had found a dress she loved, then sent me your website address, along with a photo and product number of the dress. I am usually skeptical about purchasing from websites I am not familiar with. There was only one photo of the dress on the site, and so I sent a message, using the "Contact Us" page provided on the site, to request a photo of the back of the dress. I received a photo of the back of the dress within an hour! I was very impressed and instantly felt comfortable to order from the website. When I was ready to place my order, I made contact again, using the "Contact Us" page, to inquire about timing of delivery, to ensure my niece would receive her dress in time for prom. I was given a guaranteed delivery of before 21st June, which I was toldto note in the comments section of my order. It was easy to place my order and input the custom measurements my niece provided me with, for her very slim frame. A few days after placing my order, I checked in to the website and saw that my order was ready for shipping. It was simple and clear to track the status of my order process and shipping. The availability of PayPal as a payment method, was a big plus for me. My package arrived at my address two days before 21st June, as promised! This give my niece enough time for a fitting, to make sure her accessories were a good match and to make any adjustments to the dress, that might have been necessary. However, no adjustments were necessary, as her dress was a perfect fit; Indeed made just for her! In my personal opinion, she looked like a Beautiful Barbie Doll. The dress is great quality and well made. This was an efficient, hassle-free order experience and I definitely feel comfortable to order from lalamira again, as well as recommend others. THANK YOU!!

    • By v***r

      Apr 15, 2019

      I am reviewing this beautiful dress. It came on time. It was well underpriced compared to shops around us. It is beautiful, and my daughter looked stunning,

    • By k***n

      Apr 14, 2019

      Great dress , my dress came about 3 weeks after ordering . It gave me time to get it altered and still was done in time to slay for prom

    • By t***r

      Apr 07, 2019

      Loved my stunning dress! Thank you lalamira!

    • By c***s

      Mar 16, 2019

      Omgee I don't know what to say other than we were absolutely amazed and In love, this dress was that and some. We ordered on March 21 and received on April 3 paid $26 for expedited sooo worth it, sent in my daughter's measurements trust me was a little skeptical and scared ordering online but babay when I say they came through. It fit right to the tee. Perfectly stitched and great quality my baby was soo GORGEOUS you hear me. Thanks lalamira I will definitely RECOMMEND

    • By c***s

      Mar 12, 2019

      I am very satisfied with this dress.

    • By p***s

      Mar 05, 2019

      My dress came in within 2 weeks which was sooner than we excepted. I got custom sizing and order it in watermelon and when it came it was beautiful the top was slightly bigger but not too much giving a little breathing room. I absolutely loved my dress.

    • By t***n

      Mar 03, 2019

      My dress came in looking just like the way they showed on the picture. I have received so many compliments on my dress. Thank you lalamira for my Sr. Prom dress just amazing!!

    • By t***r

      Feb 28, 2019

      Loved my dress... thank you lalamira!

    • By k***a

      Feb 19, 2019

      I bought it in pink I suggest going up a size mine was unable to close however I made it work and love the turn out

    • By c***l

      Feb 18, 2019

      Omgee I don't know what to say other than we were absolutely amazed and In love, this dress was that and some. We ordered on March 21 and received on April 3 paid $26 for expedited sooo worth it, sent in my daughter's measurements trust me was a little skeptical and scared ordering online but babay when I say they came through. It fit right to the tee. Perfectly stitched and great quality my baby was soo GORGEOUS you hear me. Thanks lalamira I will definitely RECOMMEND

    • By d***h

      Feb 17, 2019

      We were skeptical about ordering a dress online but this dress is AMAZING!!! The fit was right on, a little long but my daughter is only 5’2 so we weren’t surprised. Can’t wait till next prom to order another one!

    • By s***s

      Feb 09, 2019

      This dress looked almost exactly like the photo. It fit nicely. It took about 3 weeks to come and I was updated via text message by DHL (the delivery busniess). ❤️❤️ I’ll be ordering again next year

    • By a***n

      Jan 24, 2019

      my prom dress from lalamira is very stunning!

    • By g***e

      Jan 22, 2019

      Loved the dress! It fit just like it said and I was very satisfied. The skirt was a little long, but I still made it work :)

    • By s***m

      Jan 12, 2019

      This dress is just like the pictures and it is made of heavy, great material. I got my costumed to my size and my only “complaint” is that the back strap closest to the behind, is loose on me.

    • By a***s

      Jan 10, 2019

      The dress came and it was beautiful, lovely silky smooth fabric for the bottom half of the dress.

    • By m***n

      Jan 08, 2019

      This dress was absolutely amazing, I had doubts about my dress at first but when I finally got it I feel in love I really would recommend sending my friends to this website but also I’m going to tell them order in advance when you want something in high demand. A Night Under The Lights!! A night well dressed

    • By m***n

      Jan 05, 2019

      Better photos

    • By a***r

      Jan 04, 2019

      Its absolutely beautiful! The material is soft and the sequins are beautiful and it's just how i imagined. To be fair, getting it on was quite difficult and i needed a bit of help to figure out the arms as one arm is hooked the other is just a regular sleeve. The zipper was a pain although im not the slimmest out there. Which was a great concern of mine being too big for the dress But its absolutely wonderful, It stretches just enough to fit and doesn't restrict my breathing. I recommend this site absolutely and will love to order from here again!

    • By j***g

      Dec 25, 2018

      The quality and design of this dress is exceptional and very well made . Delivery wasn’t bad it took about 2 weeks to arrive . I’ll be buying all my dresses from here now , love it !!!

    • By e***y

      Dec 04, 2018

      I was soo worried that the dress wouldn’t come in time but luckily it came a week before prom. I had to hurry to make alterations to my dress since prom was approaching so i strongly suggest you put in your custom measurements. Definitely ordering again. xo

    • By m***a

      Nov 22, 2018

      Everything was perfect, true to size but long for my 5’2 daughter

    • By t***n

      Nov 16, 2018

      We received the this dress on time as expected. The measurements were exact! We added a few Swarovski crystals to make the dress pop a little! And she was ready for the prom! I would definitely recommend lalamira.com!

    • By d***d

      Nov 16, 2018

      My dress came a bit big but that was expected because I ordered up a size. I ordered royal blue and it came royal blue. It was absolutely perfect after alterations. Thank you lalamira!

    • By c***e

      Nov 11, 2018

      This dress is extremely comfortable! it fit like a glove and was perfect for me! It was stretchy and the quality seemed really great as well, the hooks on the top felt a little cheaply but other than that it was a great dress. keep in mind, it did take over a month and a half to arrive so make sure you order early!

    • By a***l

      Nov 11, 2018

      I LOVE my dress and hands down give it 5 stars. I ordered this dress for a formal masquerade ball and I was the BELL of the BALL!!! I stood out in a good way and received numerous compliments all night long. The dress was absolutely BEAUTIFUL from the overall design (details of the lace, tulle, open back) to the quality of materials used. I really like the fact that my dress was “custom” and made to order just for me. It looks as if other reviews show that the bust area was too big as well. As an alternative next time, I will submit bust and waist measurements that are smaller than what my measurements are to ensure proper fitting. I will also ask for the length given my heels to be shorter than 5cm to elevate any additional costs for alterations. If your dress is custom please order the dress at least a month in advance of your event. I ordered my dress a month in advance and it wasn’t delivered when promised, however it was delivered a week before my event. Please allow yourself time to get any additional alterations needed as well as allow yourself time to inspect the dress upon arrival. I am very skeptical about ordering clothing online in general because unfortunately you don’t know if what you see you will actually get. WELL DONE to the designers and tailors at lalamira! I was very pleased and they made a “believer out of me.” During the ball both women and men asked where I purchased my dress so I was giving out the lalamira website all night. The next day people were still asking me to give them the lalamira website for upcoming proms, pageants, fashion shows, balls, weddings as well as other events. lalamira I am now a loyal customer of yours FOREVER!

    • By s***n

      Oct 31, 2018

      We couldn't have been happier with the dress for my step daughters prom. It was tailored perfectly. Will definitely use this company again!

    • By n***i

      Oct 13, 2018

      The dress is lovely... quality is great... i was skeptical... this comes in 3 pieces... jacket... dress... undergarments... can't wait to wear for new year's!!!!! Definitely will order again from this site if needed!!!

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.