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    CUSTOMER REVIEWS (100)

    Average Rating 4.53 5
    • By i***s

      Apr 12, 2019

      This was my very first time ordering from this website and I absolutely LOVED this dress. It came out beautifully made and exceeded my expectations. I got so many compliments on this dress and I will definitely be ordering my dresses from here again. This dress made my senior prom amazing. Thank you!

    • By j***y

      Apr 05, 2019

      this dress was so beautiful! it came in within 2 weeks and the fabric was soft. i ordered the burgundy color with a custom size, the color was vibrant and the size fit perfectly. no tears, rips. a beautiful dress

    • By d***3

      Apr 03, 2019

      I ordered this dress for my daughter for prom in the royal blue. We were more than pleased with it! The dress fit perfectly and was even better than the picture. We received the dress exactly when it was stated. I will definitely be ordering from this site again.

    • By f***e

      Mar 17, 2019

      When it arrived I was spellbound I wore it to a black tie paparazzi party

    • By c***l

      Mar 02, 2019

      I absolutely love it!

    • By e***w

      Feb 21, 2019

      I could not have loved this dress more! I wore this to my senior prom and felt like it was the perfect dress for the occasion. I did a black top with a navy blue skirt and loved the combo. The dress was made very nicely with boning and a lot of structure in the top. The neckline was beautiful and I didn't feel like it was constantly falling down. The skirt was so full and movable. I asked to put pockets in and they were perfect! The dress fit me like a glove and came in twoish weeks. Highly recommend this dress and website! I absolutely love it!

    • By n***a

      Feb 07, 2019

      Happy with the result and it fits perfectly! Thank you!!! Got it faster too.

    • By b***t

      Jan 31, 2019

      My daughter got this dress for her prom and had so many compliments on the color and style!

    • By c***a

      Jan 27, 2019

      I felt Beautiful, Like a Black Cinderella, I was very skeptical towards online shopping but I put a lot of faith into you all and you did not disappoint, though I will say when I first tried it on I absolutely dreaded going to prom and by then I was already stressed out but after the seamstress added her magic to it, the dress fit like a glove (a little baggy in the front but I aint trippin

    • By d***i

      Jan 19, 2019

      The dress came looking like the picture and has very good material . I would recommend this dress . Very good website ! I received my dress on time and they keep me updated throughout the process .

    • By e***r

      Jan 18, 2019

      Beautiful dress! Fit well!

    • By s***a

      Jan 10, 2019

      The dress fits perfectly & was exactly what I was hoping it to be. I recommend this dress ❤️

    • By f***t

      Dec 22, 2018

      The dress was lovely and I was impressed with the quality and how it flows. You can definitely see that it is well made.

    • By m***e

      Dec 14, 2018

      I love how my dress turned out ! I recommend putting in your custom measurements because that’s what I did and it fits like a glove !! If your heels are super tall, take your measurements with your heels on and subtract the 2 inches with that. The only downfall is the train is super long.

    • By b***t

      Dec 09, 2018

      Loved the dress

    • By k***n

      Dec 04, 2018

      It was just like the picture except I ordered it in green and it was beautiful fell in love with it.

    • By a***e

      Nov 24, 2018

      my dress came out exactly like the picture and it came in 3 weeks! i love it. i recommend buying your dress from here

    • By k***a

      Nov 19, 2018

      Great dress yet again. This is my second dress I have gotten from lalamira and I am again very happy with it. The quality is great and it wa super comfortable. The only thing we had to do is cut down the train a bit and take in the top, but still very good.

    • By d***4

      Nov 09, 2018

      I love my dress

    • By s***a

      Oct 26, 2018

      Great dress! Everything turned out well.

    • By s***h

      Sep 02, 2018

      I absolutely loved my senior prom dress! I ordered it in purple and I was stunned by the color. The sparkles on the dress added a pop! I received so many complements on my dress.I ordered this dress in a Size 2. I cut my train down a little because I’m short. I also had to take it in at the waist. The only downside of the dress for me was the key hole part, my chest wasn’t filling it out. Overall the dress took about 3 weeks to get to me. I would highly recommend this dress just allow, some time for the dress to arrive to you.

    • By m***o

      Aug 17, 2018

      Fabulous dress! I was super nervous about ordering these online, but when i received it that turned out absolutely perfect! Fabric was beautiful, just like in the picture of each of the fabric samples.

    • By m***i

      Aug 14, 2018

      The most beautiful dress ever!!! Thank you so much!!!

    • By s***a

      Jul 28, 2018

      Amazing! I was a bit skeptical at first but the dress looked better than i expected! I got it and custom fit and it fits perfectly. The material looks expensive. Cant wait to wear

    • By 1***2

      Jul 23, 2018

      I loved the dress!!

    • By m***a

      Jul 23, 2018

      Thank you so much for my beautiful dress, great size (a little longer, but thats no problem), great qality,good price, fast delivery. My weeding day is in August so I will sent you picture from weeding day. Thank you so much.

    • By �***s

      Jul 22, 2018

      Thanks for making this nice dress for me :)

    • By f***y

      Jul 11, 2018

      I am so happy with this dress. It fits perfectly and looks amazing. The dress is beautifully made and is of a very high quality. The whole process was very professional and quick. I would highly recommend this dress.

    • By k***n

      Jun 26, 2018

      Love this dress! Looks exactly as pictured. I ordered it to my exact measurements and it fits almost perfectly. It needs to be taken in a bit by the waist but it's most likely because of the open back. I would definitely recommend this dress.

    • By A***

      May 22, 2018

      The mermaid dress is so wonderful because of its hot color and shape. It is definitely in great condition and made very well. I thought the tailor has took a hard and amazing job. The shipping was so fast and I got the parcel soon.

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.