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    CUSTOMER REVIEWS (399)

    Average Rating 4.58 5
    • By C***a

      Oct 08, 2020

      Y’all! This dress is IT!???????? I wore this dress to my wedding & it came out perfect???? it looks exactly like it does online, the color is it, the size & length, & the fabric is amazing. I love it❤️

    • By w***5

      Sep 10, 2020

      Everyone..let me tell you, my dress is perfect!!!!! All it need is a good steaming and it’s good to go!!! The way the dress was packaged was amazing, the quality of the dress far exceeded my expectations and I am just sitting here in awe!!!! This dress is going to be perfect for my Vegas wedding on 9-20-2020!!! I will be uploading my pics!!! Thanks to the entire staff that made my dress, you guys rock!!!! I will be a repeat shopper!!!! My whole dress was in this small box ???? I am so impressed!!!!

    • By a***b

      Aug 19, 2020

      Amazing service. Dress is absolutely stunning, fits well as if it was tailored on my body. Design and style just as image. Received dress within 5 days of shipment. Will definitely be reaching out again. Look nowhere else for your wedding dress - lalamira is the one

    • By N***1

      Aug 19, 2020

      They did an amazing job on my dress I’m actually going to purchase another because I want to change twice during my wedding.... the next dress will be a Ballgown dress

    • By c***b

      Aug 15, 2020

      Dress is absolutely beautiful! Thick material and comfortable

    • By j***l

      Aug 12, 2020

      This dress is exactly what I wanted. Fit like a glove

    • By j***n

      Jul 26, 2020

      I customized and it fit perfectly. I added a belt to shape my figure more. The price was great and the dress was better than the expensive dresses at david bridal.

    • By t***e

      Jul 03, 2020

      I was SUPER skeptical as we all are when purchasing something from so far away and with the reasonable price. I purchased Aug 21 and received it today Aug 31. I immediately opened it and was excited that the material was great and it seemed to look exactly like the pic. I tried it on and the fit was almost perfect. I'm normally an 8-10 and decided to get a US 10. It was tight but that's how I wanted the fit. I gambled and despite some of the bad reviews I seen... I believe I came out a winner. Thanks again. Pictures coming in October for my anniversary shoot!!!!Instagram niece_islove

    • By b***g

      Jun 14, 2020

      My mother loved the dress. She can’t wait to wear to my wedding.

    • By h***l

      Jun 13, 2020

      I was nervous ordering online, but the reviews were helpful. I was so amazed at the quality of my dress especially for the price. Even my seamstress was in awe of the material. The excellent service from lalamira has been a wonderful experience, they delivered on time. It has made my wedding a dream come true.

    • By c***b

      Jun 05, 2020

      The material of the dress fits perfect!! Very comfortable, heavy and thick material!

    • By M***a

      Jun 04, 2020

      The dress exceeded my expectations. It’s absolutely stunning and fits perfectly. I am short so I’ll have to alter the Length but I cannot wait to wear it in my big day. I’m very impressed.

    • By n***8

      May 29, 2020

      The material is good it fit but didn’t fit the way I thought it would I like the dress and color of it

    • By r***a

      May 27, 2020

      I loved this dress! I got so many compliments. Thank you guys so much!

    • By s***n

      May 24, 2020

      I got this dress from my small wedding ceremony (we postponed our “big wedding” to next year due to COVID). I am so happy with it! Great material & I got the back customized to be more in a “v-shape” rather than straight across. I also got lace added to the train. Truly stunning!

    • By j***r

      May 08, 2020

      Best decision I made...good quality

    • By t***r

      Apr 30, 2020

      ladies!! please do not hesitate to buy this dress it is so adorable. i did custom fitting and everything fits wonderful. pictures doesn’t do it justice! the only thing is, is that the dress comes folded up of course. so i do have to get the wrinkles out of it! but that’s seriously no biggie!! wonderful wonderful dress. makes me feel amazing! thank you!!!!!!!

    • By l***a

      Apr 25, 2020

      This dress was amazing. Didn’t have to do any alterations it fit my daughter perfectly.

    • By s***h

      Apr 18, 2020

      I was very concerned to purchase a wedding dress online, but I am very happy with my dress. I ordered a size 2 standard size, did not custom size. It fits great, just needs a hem and a little alteration in the belly, but for “off the rack” I can’t complain. The fabric and construction appear to be good quality.

    • By s***m

      Apr 15, 2020

      I was scared as well ordering my wedding dress online... But it came in fast and it fit almost perfect but that is my fault as i had to have my husband measure me but the quality is great and the dress is beautiful!

    • By t***a

      Apr 10, 2020

      I’m not gonna lie, I was very scared to order my wedding dress online, cause you never know nowadays. I ordered my dress with my measurements and being only 4’11 I did not know what to expect. Dress came in less than two weeks, I am 100% satisfied. It fits me perfectly. It surpassed my expectations, can’t wait to wear it. Thank You lalamira.

    • By s***o

      Apr 08, 2020

      Quality was fine, it was just my size very nice i love it

    • By l***n

      Mar 29, 2020

      The dress was perfect. Size was perfect style was just like the picture.

    • By l***n

      Mar 29, 2020

      The dress was exactly like picture and size was accurate

    • By s***n

      Mar 24, 2020

      Omg !!!! Let me tell you. I order this dress for my small ceremony due to COVID as well. I didn’t see many comments and they all sounded the same ! Lol Also, I was hesitant because I couldn’t see the pictures of the back of the dress. I was so hesitant to order but I went with my gut and purchased on my credit card just in case I wanted to dispute it. This dress was breath taking!!! In the pictures you see. I added belt I ordered from Amazon for $16. I originally spent $1,200 on my dress I’m wearing for my postponed original wedding. I’m so upset because I could have just order from here !!! This dress fit like a glove !!! I LOVE it and received so many compliments!!! It was perfect for my mountain wedding. The shipping was accurate . I would definitely order again !!! Look no further !!

    • By m***s

      Mar 20, 2020

      My dress came earlier this week and it is absolutely beautiful! Looks just like the picture, very well made, I’m so in love with it. Thank you!!

    • By k***7

      Mar 18, 2020

      I just want to say one thing , I was very skeptical about buying a custom sized dress off of a website like this but I am very much pleased. Everything that’s going on my prom date has been pushed back but it came right on time. The material is very nice and it’s fits very well. I’ll be buying from here again.

    • By t***t

      Mar 14, 2020

      The thought of buying a dress online was scary as h^ll. But I could not be happier with shopping and purchasing experience. Upon discovering a small problem with the address (totally my fault) customer service was notified and responded in a timely manner and had the issue taken care of. The dress literally came in six days and I looked AMAZEBALLS!!!

    • By l***s

      Feb 19, 2020

      I love my dress. Exactly as pictured. Everything is detailed. I have no complaints.

    • By j***r

      Feb 17, 2020

      This is the first time ordering from this company and I am impressed. Received dress within 3 weeks. Definitely worth it

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.