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    CUSTOMER REVIEWS (182)

    Average Rating 4.64 5
    • By k***y

      Apr 12, 2019

      So happy with the tailored fit. Fast service with xpedited shipping. Beautiful!

    • By a***a

      Mar 25, 2019

      My dress was everything it was gorgeous sexy and modest. Fell in love instantly.

    • By j***c

      Feb 15, 2019

      I love my wedding dress from here!!!

    • By m***s

      Jan 29, 2019

      Dress was beautiful!!!!

    • By g***a

      Dec 21, 2018

      It’s even more beautiful than I imagined and exactly what I was looking for. The lace and tulle balance is perfect, not too heavy (I’m short so that was my biggest worry) and the train is just as pictured. The only altering I need is around my chest since I’m not very full busted but other than that I can’t wait to wear this on my big day!

    • By K***I

      Dec 03, 2018

      WOOOOOOW!!!! The dress blew my mind! I am so impressed and so surprised at how beautifully made it is. They even made sure I was getting tracking alerts when the dress was en route. The dress was made to specs and now I wish I gave length of arm measurements b/c my arms are long. Even still, the dress is so perfect! Thank you very much. I will use this service again. I LOVE MY WEDDING DRESS!!!! I'll have to post a pic after wedding.

    • By s***l

      Nov 29, 2018

      The dress is beautiful just like the picture above. If you get your right measurements the dress will fit you perfectly. I'm glad I ordered online this dress was everything I was looking for. Great job to the tailor department.

    • By J***1

      Nov 20, 2018

      El vestido es hermoso bello es lo que yo necesitaba gracias..

    • By b***a

      Nov 12, 2018

      Looks exactly like the picture! Just have to get my back widen

    • By s***n

      Oct 26, 2018

      This dress looks elegant and I love it

    • By J***4

      Sep 25, 2018

      Arrived in a timely matter and fit like a glove! You can not beat the quality for the price you pay! Excellent!!

    • By c***a

      Sep 09, 2018

      I love the dress

    • By m***y

      Sep 07, 2018

      Thank you so much. It fits perfectly and such a breathtaking gown. I was super nervous because the first gown I purchased didn't fit me right. I was sad because it was pretty. But I was happy to speak to Sandra. Sandra is a life saver for my dress. Thank you so much Sandra, you are truly a Rock Star. She's a customer rep that handle returns and exchanges. She help me not only get a discount rate for my second dress but the correct size and mesh color. She made me feel at ease as a bride. It was just a great experience over all and made me feel like a VIP customer. I appreciate her taking her time making sure I was a satisfied customer. I will definitely continue shopping on here and will recommend this website to others. As for my first dress I'm change that into a veil. My wedding isn't here yet. But I will definitely send in a picture of the result.

    • By m***y

      Aug 17, 2018

      Thank you so much. It fits perfectly and such a breathtaking gown. I was super nervous because the first gown I purchased didn't fit me right. I was sad because it was pretty. But I was happy to speak to Sandra. Sandra is a life saver for my dress. Thank you so much Sandra, you are truly a Rock Star. She's a customer rep that handle returns and exchanges. She help me not only get a discount rate for my second dress but the correct size and mesh color. She made me feel at ease as a bride.

    • By b***n

      Aug 06, 2018

      Beautiful dress, can't wait to wear this to my wedding. Arrived on time, and the dress looks way more expensive than what it is! Much nicer than any of the dresses I saw in the shops. Thank you, very pleased with it.

    • By r***d

      Aug 05, 2018

      Thank you so much my wedding dress is perfect I was so excited to see how well the quality and details It has.My dress was bright spot of my day

    • By L***z

      Jul 12, 2018

      Absolutely the most beautiful dress, everyone has been asking me where I bought my dress and they’re just as shocked as I am on the quality!

      Forever a customer!

    • By y***e

      Jun 29, 2018

      The shipping was fast and the dress looks just like the picture shows!

    • By a***r

      Jun 14, 2018

      This dress is exactly as pictured and fits true to your measurements so look at the size chart before purchasing! It fits perfectly on me!

    • By s***r

      Jun 14, 2018

      I got mine altered and the arms taken off because it was just hot in texas and I got some of the bottom removed because it was very full just like the picture. But it was a great dress over all I loved it.

    • By m***n

      Jun 13, 2018

      Received my custom dress today. WOW!!! I absolutely love it!!! I was skeptical at first, but when I received the dress, I must say I am very pleased. The quality is very nice, and it was very well made. The dress even has pockets which is a plus!!! It arrived earlier than expected and was very well package. The email communication was excellent. I will be ordering additional dresses from them.

    • By s***9

      Jun 04, 2018

      Hi I have a question how did you get fitted for these dresses since they are coming from out of state

    • By j***n

      May 31, 2018

      I loved my dress! It was long and gorgeous. The quality of the dress surprised me. I that it was going to be cheap, but its isn't. The quality is outstanding. Thank you so much! I felt like a lovely bride!

    • By m***l

      May 17, 2018

      I am a online shoppers and i dont do reviews, not my thing. This is my third gown that i bought here. I just got my wedding gown today, and it came 5days early. And im sooo much happy coz it fits perfectly!and the quality is really good!! Guys i highly recommend this site! Thank you lalamira! i cant wait to wear this on my big day!. My fiance want to see it but i didnt let him. 10 stars for you guys!!! I will apload photo after my wedding.

    • By d***a

      May 13, 2018

      Dress came out very beautiful I LOVE IT !

    • By a***s

      May 12, 2018

      Low price, best quality, ultra fast shipping

    • By m***e

      May 12, 2018

      Beautiful dress and very well made Daughter loved the dress

    • By e***s

      May 11, 2018

      This dress made me feel like and Angel I got so many compliments

    • By i***a

      May 11, 2018

      I absolutely love the dress, it took a little over 3 weeks to arrive and the shipping was really fast. Needed a bit of alteration even though it was custom size but it was still beautiful, thank you so much once again

    • By e***s

      May 10, 2018

      love this dress, 2nd dress ordered and wasn't let down either time3

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.