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    CUSTOMER REVIEWS (400)

    Average Rating 4.76 5
    • By t***7

      Nov 06, 2019

      I was a little skeptical about ordering from them because some of the reviews were bad! But my dress came fast it looks just like the picture, the material is great nothing cheap about it, it’s just the sleeves are too short but I’m getting it tailored and I can’t wait to wear it ☺️

    • By M***u

      Oct 16, 2019

      I was worrying because when i ordered this dress it was no review about. I took a chance. I received my dress on the period of time they said, Beautiful dress, the length was perfect and my seize too. But i had to adjust the sleeves because they were pretty big. I bought a petticoat but i could wear without. I just like puffy stuffs!!! I matched my dress with a white veil and i looked lovely and stunning for my day. I received a lot of compliments and the pictures of my wedding are stunning because to this dress. It's pretty big but not heavy and not hard to walk, or sit with. Pretty confortable i would say. So ladies, take the chance if you like the dress, i

    • By L***e

      Sep 17, 2019

      At first i was so scared to order a dress from here after reading multiple mixed reviews. However, when my dress i arrived i wasn’t to sure at first, as it didn't look like the picture but it was still gorgeous however the material of the outer layer could have been better. Everyone always asks me where i got it from and I absolutely loved it. It may not look like the picture but its a beautiful dress

    • By j***a

      Aug 31, 2019

      I really liked the dress, and it really looks lovely in all the ladies!! Im getting married in January and cant to have my dress! I want to be another happy costumer.

    • By k***m

      Aug 20, 2019

      Loved it

    • By s***r

      Aug 06, 2019

      My daughter junior prom dress

    • By a***a

      Jun 29, 2019

      I orders the dress on September 10th AND i received it on September 25. The dress is beautiful but a tad bit different on lace but still beaitiful. I love it. I got it on Grape color. For reference my daughter is a couple months shy of 7 and i got it on a size 6.

    • By d***i

      Jun 11, 2019

      I am happy to report that my experience with your webstore and product (BallGown Long Sleeves Off-the-Shoulder Floor-Length Lace Applique Dresses) was Excellent! I had never heard of this website before. My niece, who was graduating from High School this year, was in search of a prom dress and solicited my assistance to get the dress. After a few days of searching, she informed me that she had found a dress she loved, then sent me your website address, along with a photo and product number of the dress. I am usually skeptical about purchasing from websites I am not familiar with. There was only one photo of the dress on the site, and so I sent a message, using the "Contact Us" page provided on the site, to request a photo of the back of the dress. I received a photo of the back of the dress within an hour! I was very impressed and instantly felt comfortable to order from the website. When I was ready to place my order, I made contact again, using the "Contact Us" page, to inquire about timing of delivery, to ensure my niece would receive her dress in time for prom. I was given a guaranteed delivery of before 21st June, which I was toldto note in the comments section of my order. It was easy to place my order and input the custom measurements my niece provided me with, for her very slim frame. A few days after placing my order, I checked in to the website and saw that my order was ready for shipping. It was simple and clear to track the status of my order process and shipping. The availability of PayPal as a payment method, was a big plus for me. My package arrived at my address two days before 21st June, as promised! This give my niece enough time for a fitting, to make sure her accessories were a good match and to make any adjustments to the dress, that might have been necessary. However, no adjustments were necessary, as her dress was a perfect fit; Indeed made just for her! In my personal opinion, she looked like a Beautiful Barbie Doll. The dress is great quality and well made. This was an efficient, hassle-free order experience and I definitely feel comfortable to order from lalamira again, as well as recommend others. THANK YOU!!

    • By c***r

      Jun 06, 2019

      So this is my 1st wedding but 3rd wedding dress. I bought 2 previously... couldn't get my chub into the first, thought I'd slim down, I didn't. The second was lovely but I went off it within months and was too self conscious of my giant boobies and chubby arms. I naturally have a tiny waist about a uk 12, 34HH boobies and about size 22 hips and bum. And my dreadful bingo wing arms...honestly if there's a slight breeze I have to hold onto something or I'd take flight. I had been eyeing up lace arm dresses for a couple of months and knew I needed something with a large skirt to hide my Kardashian-butt. Came across this gown and fell in love. I took the plunge and ordered it in a size 20.... decided not to opt for custom fitting, because what is life without a little anxiety? I geniously had it shipped to my bridesmaids house so my hubby-to-be wouldn't realise I'm on my 3rd dress. When the dress arrived there was sheer panic from her and her mum, as there was no lace, or sleeves...and that it was white and not ivory.... but they were looking at it inside out. They realised pretty quickly, not before panick calling me and giving me a full on stroke. It is truly beautiful quality, exactly like the photo's and the corset pulls in my waist perfectly. I opted to order a skirt hoop but it didn't really require it, but I like the drama. You can't really tell in the photo but it does have sequins on the lace. You would never tell that this was a China factory dress ... I would know, I now have 3. I wish I'd done this the first time. I ordered the dress on 25th August an it arrived today, 9th September. Truly amazing, thick, heavy (not to heavy to wear) fabric, identical to photo, strong supportive corset... holds my 34HH puppies in place and best of all? Lace arms hides my hideous bingo wings. 10/10. Can't wait to wear it!

    • By e***y

      May 31, 2019

      I liked it ..looks fancy Iam sure I will reorder again

    • By n***y

      May 24, 2019

      I would highly recommend this dress

    • By E***a

      May 23, 2019

      Also just to add, the team did a perfect job at customizing the dress. The sleeves were a little big but it makes sense given that it is lace. I brought an underwire skirt to give the dress a better flare, trust me without it the ballgown was incomplete!
      The quality of the Satin was ON POINT!

    • By e***s

      May 15, 2019

      Such a BEAUTIFUL DRESS! I LOVED IT. Very elegant and definitely shows off the body. Really good quality and looks fabulous in pictures

    • By m***z

      May 06, 2019

      I bought it a while ago and I did add extra material up top and made it into a high neck.

    • By z***h

      May 02, 2019

      I love love love my dress it came on time and looks just like the photo thank u

    • By e***s

      Apr 24, 2019

      I just got this dress it’s amazing I love everything about it ..thank you lalamira

    • By v***r

      Apr 15, 2019

      I am reviewing this beautiful dress. It came on time. It was well underpriced compared to shops around us. It is beautiful, and my daughter looked stunning,

    • By h***r

      Apr 13, 2019

      I ordered this dress is white for my beach wedding. It came on time and it was perfect!!

    • By k***z

      Apr 12, 2019

      Absolutely loved my wedding dress I couldn't be happier!

    • By j***r

      Apr 05, 2019

      Very beautiful dress. My daughter wore it for her junior prom. Measures are exact. Size.

    • By p***5

      Mar 26, 2019

      Thanks for my perfect dress!

    • By t***e

      Mar 20, 2019

      I Loveddddddd The Dress ❤️❤️

    • By s***t

      Mar 16, 2019

      Better than pictured. Very high quality and well sewn.

    • By t***s

      Mar 14, 2019

      The Dre’s is just how i wanted it. Thanks for an awesome prom outfit. I recommend you to everyone!

    • By h***r

      Mar 14, 2019

      I was skeptical about ordering from here. I ordered this dress in white for my sunset beach wedding in June, and it is beautiful!! I couldn’t be happier!! I will post pics after the wedding!!

    • By p***s

      Mar 05, 2019

      My dress came in within 2 weeks which was sooner than we excepted. I got custom sizing and order it in watermelon and when it came it was beautiful the top was slightly bigger but not too much giving a little breathing room. I absolutely loved my dress.

    • By o***o

      Mar 03, 2019

      Ordered my dress a few weeks before the event. I got it a week before said event. It was a bit big on me, but I took it to a tailor and they were able to fit it better. Everyone at the ball wanted pictures with me. They were asking where I bought the dress. It was a hit. I will Order again. I do recommend ordering way before your event/party. Their shipping is very quick! But still order with enough time! Their customer service was great as well.

    • By a***a

      Mar 01, 2019

      My daughter and I were very well pleased with the quality of the dress upon its arrival. She wore it to her Senior Prom this year and was absolutely stunning! Thanks lalamira for a job well done.

    • By d***o

      Feb 22, 2019

      Love my wedding dress, A+ Perfect, every one love it.

    • By n***a

      Feb 15, 2019

      I am very pleased with this company.I ordered this dress and they were very prompt and answered all my concerns every time I texted lol.I thought the dress wasn't gonna arrive on time but it did and we were pleased.I will be ordering more in the future.Thank you!!

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.