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    CUSTOMER REVIEWS (84)

    Average Rating 4.97 5
    • By m***e

      Oct 22, 2020

      Ordered this dress in Ivory with a lace up back and asked for rhinestones to be placed on the torso. Didn't get the Rhinestones. Got clear beads. Dress didn't come in Ivory, its a bright white. All other things aside, the dress was exactly like the pic and was quite heavy. Also noticed that it has plastic bones in the torso for support. I think I'm going to consign the dress and reorder it in a different color. But its a very elegant dress. And i am reordering it again. Great dress for the price. I just didn't get what i paid for personally. I will upload pics at a later date. I should mention that it got to me very quickly and didn't have a bad smell to it.

    • By m***a

      Oct 12, 2019

      I bought this dress in a light sky blue color and got the smallest size which was US2-AU/UK6-EUR32. I’m usually a small in everything and a size 2-4 in pants but the two pieces were a tiny bit loose, but it didn’t really bother me. I’m 5’2 and the dress was really long about 2 or 3 inches longer then me, I had to wear heels. Overall the dress looked amazing and I absolutely loved it! It came within a week to two packaged nicely. Me and my prom date looked great!

    • By r***m

      Aug 03, 2019

      I bought this dress for my daughter. We absolutely loved it. It was exactly as it is pictured and fit perfect.

    • By i***a

      Jun 01, 2019

      Hermoso vestido que hace lucir glamorosa a cualquier mujer . Me encanto.Procure personalizar su size porque por las características de la tela no se le puede hacer alteraciones.Mi hija le encanto. Gracias

    • By a***e

      Apr 09, 2019

      I love my dress I got a lot of compliments

    • By b***a

      Mar 24, 2019

      altho it was heavy it is still so perfect fit perfectly and came just like the pic i was able to show this site to friends and they loved their dresses as well

    • By m***n

      Mar 06, 2019

      This prom dress was perfect. It was great material and very pretty.

    • By h***r

      Feb 09, 2019

      Love my dress

    • By a***a

      Oct 31, 2018

      I’m using this dress for my senior prom and OH MY GOSH! ITS PERFECT! I had mine custom fit with a little wiggle room to be on the safe side ( about a month ago ) and it fits perfectly! This dress is definitely a winner! I’m super excited to wear it to my dance with my date, I’ll be sure to post all my pictures on my Instagram and tag lalamira

    • By h***i

      Oct 04, 2018

      out of 5 proms, this was by far my favorite dress

    • By t***y

      Sep 21, 2018

      Absolutely loved this dress! I added an extra inch- 2 inches just to make sure there was plenty of wiggle room on all measurements and it was amazing.

    • By m***j

      Sep 17, 2018

      I love the dress it fits perfect and looks gorgeous!!!

    • By d***a

      Sep 10, 2018

      I was the bell of the formal banquet.. dress fit perfectly..would order from this company again

    • By l***e

      Aug 25, 2018

      I Have just received the dress that I had ordered. Its beautiful and well made. It fits my daughter perfectly and is exactly as shown. Your service was excellent and the item arrived on the date you said it would. Will order again soon.

    • By v***x

      Aug 08, 2018

      The dress was very lovely and since I got mine custom made it fit perfectly. I highly recommend this dress.

    • By a***a

      Jul 27, 2018

      Dress was great ... high quality.the size was accurate

    • By r***s

      Jun 18, 2018

      I was slightly concerned with ordering my prom dress online, but I am so glad I did. The order got here quicker than expected and the quality of the dress is exceptional.

    • By p***a

      May 06, 2018

      We bought this dress for my daughter's senior prom. Her measurements were a size 6, but I worried about it being sized small, so we ordered a size up. I paid $30 to have it altered locally, but I felt more comfortable doing that than getting it in and having it too small - truth is, I could have ordered it with her exact measurements and avoided that so I'll take the blame for that. This dress is gorgeous and exceeded my expectations of buying online. We'll definitely be ordering more dresses in the future. The price can't be beat!

    • By a***n

      Apr 20, 2018

      The colour is gorgeous and the quality great. It looked too small to fit me but when I wore it it fitted like a glove! !

    • By m***s

      Mar 02, 2018

      this was the dress i ordered ! i absolutely will be ordering my next prom dress from you guys

    • By a***5

      Feb 26, 2018

      Thank you for my nieces prom dress.... she love it....

    • By h***7

      Feb 26, 2018

      I was not going to let DD order this dress due to mixed reviews of the site but she could not find anything she liked as much. It came today and we are thrilled! It fits and looks beautiful, just like the pic. DD says the top is slightly itchy but worth it. We ordered a standard size and it fit the measurements exactly. She’s 5’10” and the dress is plenty long, with her prom heels, it’s perfect. For reference, we ordered it March 7, with prom 1 month away. We paid for rush shipping so that there would be a buffer of time in case of tailoring or plan B if it didn’t work out. It was supposed to come by March 24. It shipped out March 26 and was received on March 28. We planned the extra time for reasons just like this and the dress is such a good deal anyway that I’m fine waiting the extra few days. The site states that dresses are made after ordering so realistic expectations are important. Leave yourself plenty of time when you order. Thanks for such a beautiful dress!

    • By a***a

      Feb 23, 2018

      Thanks for the amazing dress!!! Prom was great!

    • By p***a

      Feb 21, 2018

      We bought this dress for my daughter's senior prom. Her measurements were a size 6, but I worried about it being sized small, so we ordered a size up. I paid $40 to have it altered locally, but I felt more comfortable doing that than getting it in and having it too small - truth iS, I could have ordered it with her exact measurements and avoided that so I'll take the blame for that. This dress is gorgeous and exceeded my expectations of buying online. We'll definitely be ordering more dresses in the future. The price can't be beat!

    • By e***r

      Feb 10, 2018

      This dress was perfect. I did a custom measurement so it would fit me perfectly. It was a little long but with heals there was no issue. It was very high quality. I loved it.

    • By p***n

      Dec 02, 2017

      I am really glad with this dress, which corresponds exactly of the picture. I was afraid as this is a bustier and that the dress drops but with the brad incorporated it fit perfectly. I recommend it!

    • By h***n

      Nov 04, 2017

      perfect the overall rating for quality, price, delivery and customer service can be described as very good and I would definitely use this website again

    • By l***i

      Oct 27, 2017

      im a senior in high school and ordered this dress for prom. ordered march 4, 2018 ans received march 23, 2018. shipped and received by the time on website. stitching is outstanding as well as the dress. beyond gorgeous. highly recommend custom sizing on any style dress from this website. also, i got it in burgundy.

    • By k***a

      Oct 20, 2017

      Great item, matched my dress wonderfully! Service was great!! I received my item at the time I needed it. The best ever it was breath taking! Better than in the photos!

    • By a***n

      Oct 19, 2017

      It Is Great, I Love It

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
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    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
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      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.