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    CUSTOMER REVIEWS (66)

    Average Rating 4.99 5
    • By a***n

      Apr 24, 2019

      love my dress

    • By j***c

      Mar 18, 2019

      This dress basically fit well except the bust was too big; I consider that to be at least partly our fault as we should have measured wearing the bra intended to be worn with the dress but we measured with an every day bra and didn't think that through. We've ordered several dresses from lalamira and have found them to be of good quality.

    • By S***9

      Dec 10, 2018

      lace seams to make color just a little darker, but overall very good.

    • By c***e

      Oct 12, 2018

      This dress is gorgeous! I was worried when I found out it was coming all the way from Asia but the quality is stunning. It’s heavy and fits beautifully. The custom size is done so accurately and looks amazing. Super comfortable to wear and move around in. Thank you!

    • By C***p

      Oct 01, 2018

      Lovely dress. My daughter will look beautiful in it. The only one criticism is that the bow is on a safety pin and not part of the dress.

    • By s***a

      Aug 09, 2018

      Loved this dress. Not a detail I would change. The fit, design- everything was like the website.

    • By j***.

      Jul 18, 2018

      We were worried about ordering a dress online but it exceeded our expectations! Arrived much earlier than we expected. Fit my daughter perfectly and was beautiful just as pictured!

    • By k***a

      Jul 07, 2018

      This is a really beautiful dress. Well made and great quality. My daughter looks beautiful in it. I received the dress on time as promised. You just have to be patient because there is no number to call to talk with a real person. I will order from lalamira again.

    • By S***e

      May 29, 2018

      Nicely done. I got lots of compliment on this gown. I felt like a princess for a night. Everybody i know says “wow you look amazingly beautiful. “ Will definitely recommemd to others.

    • By e***l

      May 24, 2018

      We absolutely loved this dress! My daughter was adorable in it and it was just what we were looking for! We only had to hem it which is not a big deal. Will definitely be buying from this site again! Thank you!

    • By d***a

      May 15, 2018

      Wonderful. You have given me a lot of help to choose the size and the dress fits me so well. Thank you.

    • By n***i

      May 05, 2018

      The colour and the dress was beautifully made and the price was amazing compared to what you would pay in the stores. I have recommended based on my experience purchasing these dresses.

    • By c***y

      May 03, 2018

      Excellent delivery time! Much sooner than expected.I am very satisfied

    • By b***3

      Apr 29, 2018

      Extremely happy. Dress was exactly like the pictures and the sizes were spot on.

    • By b***3

      Apr 29, 2018

      Really happy with the dresses. They were exactly what I wanted!!

    • By c***y

      Apr 15, 2018

      This dress was Amazing. But i do recommend to gone get your righ size because the size is a true fit . Overall the dress was amazing .

    • By f***y

      Apr 04, 2018

      I've always wanted to buy a short dress! Now it's finally realized! This dress is really beautiful!

    • By c***a

      Mar 31, 2018

      I loved this dress and it was even prettier in person!! So glad I ordered this dress and was able to wear it!!

    • By j***e

      Mar 17, 2018

      I'am a satisfied customer, I placed a dress for gift for my daughter for her birthday. I was extremely happy with my decision as their customer service administrators were very nice people to deal with, the quality of dress I ordered was of very good quality.

    • By a***a

      Mar 07, 2018

      I got my dress after a month of waiting. The material of the dress was great but the top part of my dress had some issues. The bra was not centered and it made me a little uncomfortable to wear it. Overall, the dress is nice and this website is reliable but there were issues with my dress

    • By s***a

      Feb 02, 2018

      fabulous quality and fast shipping

    • By k***y

      Jan 19, 2018

      Lovely dress! Ordered it in custom sizing, and it fit very well.Truly surpassed my expectations- thank you!!

    • By p***a

      Dec 24, 2017

      LOVE THIS DRESS. This dress is lovely! and material with great stretch! Good!!!

    • By s***a

      Dec 24, 2017

      I revived my dress today,and it is absolutely amaizing! The quality is fantastic too.

    • By f***a

      Dec 24, 2017

      the material and workmanship of this dress is superior. the website customer service is so excellent.

    • By k***y

      Oct 31, 2017

      My dress was perfect!! I was really skeptical about purchasing this dress but I am highly thankful I did. Fit my custom measurements 100% and the quality is better then expected color matches too :) 10/10 would recommend

    • By s***h

      Sep 29, 2017

      It looks amazing. I had it custom made and fully expected to have to spend money on having it altered. However, it arrived today and fits absolutely perfectly. I couldn't believe it. The quality of the material is fantastic.

    • By i***s

      Sep 29, 2017

      Shipping was fast. Dress fit perfectly.

    • By a***a

      Sep 26, 2017

      Loved my whole experience, the dress was just like the picture.

    • By r***y

      Sep 24, 2017

      I got so many compliments on this dress!! So well made and seller personalized it just how I wanted it!

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.