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    CUSTOMER REVIEWS (522)

    Average Rating 4.60 5
    • By g***l

      Nov 07, 2020

      I was nervous when I bought it, I thought that the dress was not going to fit the size, but it was perfect size 2 arrived very quickly. On my wedding day I felt beautiful and very excited thank you #lalamirawedding2020

    • By o***3

      Sep 25, 2020

      Used custom measurements and it came perfectly as expected. 100% satisfied with my dress.

    • By i***y

      Jul 28, 2020

      Unfortunately I was destined to be class of 2020 so my prom was actually cancelled but I bought this dress in advance, I thought about returning and getting a refund but I never really got around to it. I put in my exact measurements and was tailored a dress that fit perfectly (at no additional cost). It was delivered over a month early, and the process was extremely easy. The dress itself was perfect, the skirts were so gorgeous and flowy, it was really everything the picture looks like. Really sad that I couldn't ever wear it outside the house.

    • By c***e

      May 14, 2020

      Get this dress you won’t regret it. I felt like Cinderella

    • By R***7

      Apr 09, 2020

      This dress is beautiful very much what the picture looks like. I had an issue with the size and bust but other than that it was perfect !

    • By k***n

      Mar 05, 2020

      This dress is stunning! You wouldn't get something more elegant and well made for that price. I would totally recomend it! I'm so in love with it. I will wear it for a formal wedding with 5 inch heels.

    • By k***y

      Jan 24, 2020

      i was so skeptical of buying my wedding dress here. but its perfect only had to do some alterations on the sleeves but everything else is perfect❤️❤️❤️

    • By a***r

      Jan 11, 2020

      My daughter LOVED this dress and it was so perfect for her senior prom BUT she didn't get to go to prom since it got cancelled. Instead we did a photoshoot. I highly recommend this dress. She wants to keep it forever. (We ordered color as shown and did a custom measurement.)

    • By t***2

      Jan 08, 2020

      Looks exactly like picture!!!!

    • By m***e

      Dec 24, 2019

      The dress was overall amazing I love how it fitted and I felt like a princess in it, I over all loved the dress it fits perfectly and is just like the picture the fabric is quite heavy but I don’t mind,it came earlier then it said it would.

    • By d***y

      Dec 23, 2019

      I LOVE THIS DRESS!!! It’s made beautifully and the custom measurements are almost perfect! It took a little over 2 months to get here but it was so worth it! And can beat the price!

    • By s***a

      Dec 18, 2019

      Dress came out beautifully!

    • By C***8

      Dec 10, 2019

      Lovely dress

    • By C***m

      Dec 10, 2019

      This dress was everything I could have imagined. I felt like a princess and the sizes where perfect. Shipping was amazing as well 8-10days and it was on my door step

    • By z***g

      Dec 02, 2019

      My dress is ferfect! I just wanna say I'm in love with the dress, I'm happy with my purchase and I'm likely to buy from you guys again if future special events come up

    • By t***s

      Nov 28, 2019

      I wore this dress to my winter formal, and it was great. The only thing I didn’t like is the underneath lining to the dress (so it’s not see through), it was just really long so I pinned it up a little bit.

    • By n***a

      Nov 17, 2019

      I ordered this wedding dress and it was so beautiful to wear at my wedding party. It was perfect size . Thank you

    • By k***8

      Nov 08, 2019

      Love the feel of this dress. And the fit was great!!

    • By c***9

      Oct 27, 2019

      This dress came exactly as pictured. The color was spot on and the measurements were perfect. A bit of advice, this dress fits true to size. I’m on the petite side, only 5’2 and weighing 100 lbs. Naturally, I was concerned with getting a dress that wouldn’t fit me well so I made the waist an inch or so smaller than my natural waist & it was a little tight. So make sure to put in your true size. I never shop online but this was my prom dress so I knew just what I wanted. I would highly recommend buying from LaLa Mira!

    • By h***y

      Oct 25, 2019

      True to size very beautiful the color was a bit darker then I thought but it was still pretty

    • By M***u

      Oct 16, 2019

      I was worrying because when i ordered this dress it was no review about. I took a chance. I received my dress on the period of time they said, Beautiful dress, the length was perfect and my seize too. But i had to adjust the sleeves because they were pretty big. I bought a petticoat but i could wear without. I just like puffy stuffs!!! I matched my dress with a white veil and i looked lovely and stunning for my day. I received a lot of compliments and the pictures of my wedding are stunning because to this dress. It's pretty big but not heavy and not hard to walk, or sit with. Pretty confortable i would say. So ladies, take the chance if you like the dress, i

    • By k***a

      Oct 16, 2019

      I Thought This Dress Was Super Cute Although Ig You Get Gold It Is More On The Nude Color Side. No Pictures Of Course Due To The Fact That I Ordered The Wrong Size. & Due To The Covid-19 They Cancelled My Senior Year Prom

    • By w***y

      Oct 14, 2019

      As always, we were worried to order something as important as a Homecoming dress online but using the measurements tat were provided in the sizing guide, we were pleasantly surprised that it fit perfectly and she looked like a PRINCESS!
      This dress is well made, quality materials! As you can see, she channelled Cinderella for her Hoco dance this year. <3

    • By E***a

      Sep 25, 2019

      This was my one time big wedding and I was scared on buying my beautiful one time wedding dress online for what they say that "it's not what they offer" not true with LaLa Mira they helped me make my husband and the congregation cry when I walked in church singing in my beautiful white wedding Dress, thank you so much LaLa Mira for being part off our memory wedding album.
      Our wedding was Magical because of you

    • By c***a

      Sep 24, 2019

      Dress came out very beautiful I LOVE IT !

    • By M***z

      Sep 23, 2019

      Dress is beautiful! Company is very easy to deal with and product was delivered very quickly. We ordered a custom size and the dress is perfect! Picture does not do it justice. I would definitely order from them again.

    • By k***8

      Sep 21, 2019

      The material is super soft and very close to what it looked like in the picture before I bought it. I’m no model so it does look different on me. Very elegant.

    • By h***0

      Sep 16, 2019

      I am very pleased with the way the dress looks and fits perfect. My first time buying but already looking at others for pageants

    • By o***a

      Sep 09, 2019

      I had to do minor alterations to the sleeves of this dress but it was exactly what I wanted and will be ordering another soon

    • By n***a

      Aug 26, 2019

      I used it as my sweet sixteen dress and required minor alterations but was amazing

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.