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    CUSTOMER REVIEWS (129)

    Average Rating 4.56 5
    • By t***a

      May 18, 2019

      I purchased this dress for my daughters prom. It was made to measure and took 2 and a half weeks to arrive in UK. The dress arrived and we couldn't believe our eyes! The dress looked amazing, my daughter tried on the dress and it looked amazing and it fitted her perfectly. lalamira thank you for making my daughters dress so perfectly, i will be recommending you to all my family and friends your service is out of this world. Thank you

    • By g***a

      Apr 20, 2019

      I bought this dress months ago for my senior prom which was last month. I was satisfied with the way the dress came the only thing was that I ordered burgundy and I received more of a reddish wine type of color. It still was a beautiful dress and I stole away the show my night of prom. I received many complements.

    • By h***r

      Apr 13, 2019

      I ordered this dress is white for my beach wedding. It came on time and it was perfect!!

    • By h***r

      Mar 14, 2019

      I was skeptical about ordering from here. I ordered this dress in white for my sunset beach wedding in June, and it is beautiful!! I couldn’t be happier!! I will post pics after the wedding!!

    • By j***e

      Mar 12, 2019

      It did arrive slightly different than the picture but I was more than satisfied with the dress that arrived. I loved the dress and so did everyone else!

    • By s***y

      Mar 10, 2019

      This dress was perfect on my daughter for her junior prom. She stole the show! Can’t wait until next year!

    • By r***a

      Jan 08, 2019

      Excelente la calidad lo recibe en el tiempo que me dijeron 2 semanas .es igual como lo muestra en la foto ,recomendada al 100%

    • By b***a

      Jan 03, 2019

      As long as you have a little time,,, (took a little under 3 weeks for a custom size...) you’ll be more than thrilled with what arrives!!! Simply STUNNING in every way,,,,,, in EVERY way...!!! : )

    • By t***l

      Dec 30, 2018

      My daughter loved her dress cme just in time for prom thanks so much

    • By t***a

      Dec 29, 2018

      this arrived a few days late but i love it. i bought it for my birthday party and got alot of compliments

    • By c***a

      Dec 23, 2018

      Prom theme was disney.belle. The dress was perfect!

    • By b***i

      Dec 18, 2018

      Absolutely loved the dress and the train

    • By e***a

      Dec 09, 2018

      i ordered the dress and it said it would take two weeks to come, and to my surprise it came early! i got it and it looks pretty much like the picture on the site, the detailing on the lace is not as defined though when you actually get it. it is the perfect lengths and super elegant. the dress it super pretty and i’m really happy with it! :)

    • By k***y

      Dec 08, 2018

      This dress is amazing. It’s really see through on the top so I had to buy a cheap three dollar tank top to wear under it. It was so pretty. I wouldn’t say the the detailing on the upper half is exactly like the picture but it was still stunning. The red I chose was exactly what I wanted it to be. But it is really long and I’m 5’9. It had about a foot of train behind. But it was stunning. I got so many compliments all night during prom. I haven’t ever felt confident in formal dresses before but this made me feel so confident. I am the fourth one from the right (the only one in a red dress)

    • By a***l

      Dec 05, 2018

      Very very pleased. It was a little stiff but that was okay. I did custom measurements and measured a little to big. But I didn’t get it fixed and it worked out great. Fabric is super nice on the outside

    • By R***3

      Nov 27, 2018

      It was a very beautiful dress! Very happy with my purchase!

    • By n***h

      Nov 20, 2018

      My daughter wanted something different for the pageant she was in. We were very skeptical ordering offline. We are so glad we did. The dress was beautiful. The only alteration was on the length. She didn't win the pageant, but all the kids had to pose with the "princess" afterwards.

    • By b***a

      Nov 02, 2018

      Ordered this dress for my daughters prom and within about 3 weeks time we had a BEAUTIFUL custom dress in our hands!!! Everything including price couldn’t be better...!!! Thank you lalamira for helping make my daughters evening magical!!! We will most definitely be back...!!! (P.S. - please ignore my daughters sports bra in the last picture,,,,,, wouldn’t want anything to take away from the beauty of this dress...)

    • By m***e

      Oct 20, 2018

      Muy satisfecha a mi hija le quedó bien se miraba muy linda me encantó (Very satisfied my daughter looked good she looked very cute I loved it)

    • By h***r

      Oct 15, 2018

      My daughter picked this dress in black for prom. I was weary of buying a dress she couldn't try on,and we couldn't see the quality of the dress. When we opened the dress package it was in a dress bag. (We thought) the dress inside out is a bag. Super convenient. The dress fit perfectly and was absolutely stunning. Completely exceeded our expectations.

    • By g***o

      Sep 03, 2018

      I bought this dress in light blue for my daughters quince and it was beautiful. Good quality and fast delivery.

    • By k***k

      Aug 30, 2018

      Very beautiful dress. A bit Baggy in the bust but wasn't very noticeable. Long Train but beautiful quality dress

    • By c***l

      Aug 21, 2018

      The dress itself is absolutely stunning.The bust is a little large for me but i know it's my fault.Dress is true to size but i choose a larger size than i wear so it seems a little big in the bust.But never mind,my mom is a seamstress.She said she can fix this. Great customer service and fast shipping.Thank you!!! I LOVE LOVE LOVE it!

    • By e***a

      Jul 25, 2018

      i ordered the dress and it said it would take two weeks to come, and to my surprise it came early! i got it and it looks pretty much like the picture on the site, the detailing on the lace is not as defined though when you actually get it. it is the perfect lengths and super elegant. although, the sizing runs small. i got a size that i normally am at other stores, and it was super tight and wouldn’t zip. lucky for me i have a grandma who fixed it for me so i can wear it to the event. the other bad thing about it is the zipper always gets stuck! but other than that, the dress it super pretty and i’m really happy with it! :)

    • By b***a

      Jul 19, 2018

      I was very thankful to find a company that make dresses made to measure and are at very good value.

    • By a***3

      Jul 13, 2018

      the dress is better than my expectation. I will recommend lalamira to my friends and my family. Thank you for the wonderful dress.

    • By i***g

      Jul 10, 2018

      I just want to say thank you so much for making my prom the most perfect way back in April of this year! I could not have been more satisfied and happy!

    • By j***e

      Jul 03, 2018

      As beautiful as it looks. Absolutely gorgeous. Stunning in my daughter!!

    • By y***n

      Jun 29, 2018

      It fitted me well, it was stylish and elegant. Many friends commended and I felt very proud of wearing this dress.

    • By n***e

      Jun 24, 2018

      Dress arrived today. Absolutely stunning. Very nice. As seen on picture. Will recommend and buy from the company again.

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.