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    CUSTOMER REVIEWS (146)

    Average Rating 4.74 5
    • By d***e

      Jun 06, 2019

      So I ordered this dress for my prom and I absolutely loved it! It came in earlier then the time it said which was nice. I got it custom fitted and it fit perfectly. I just had to tighten the straps a bit but that’s it! Highly highly recommend it!!

    • By c***e

      May 17, 2019

      I Am in the UK. I loved this dress so much & felt like a princess .. Thank you so much lalamira xxx

    • By a***a

      May 14, 2019

      Lovely dress!!❤️

    • By d***d

      May 07, 2019

      hey! i got a dress and it turned out to fit perfectly. It’d the perfect dress for my prom, it was exactly what i wanted. Plus it only took about a week to get it to my house!!

    • By a***a

      Apr 16, 2019

      Dress fit good, a little long but I’m 5’ 1” and you can definitely just get it hemmed, all in all it’s beautiful.

    • By j***y

      Apr 05, 2019

      this dress was so beautiful! it came in within 2 weeks and the fabric was soft. i ordered the burgundy color with a custom size, the color was vibrant and the size fit perfectly. no tears, rips. a beautiful dress

    • By j***n

      Mar 15, 2019

      Absolutely love this dress ordered my custom measurements and fit perfectly, this dress is amazing

    • By s***i

      Mar 07, 2019

      My dress was very pretty didnt come exactly as the picture but very close , it fit perfectly. Had so many complements . Thank you for making my prom dress a success

    • By m***r

      Mar 07, 2019

      I love the dress!! It fits perfectly and looks great! Just what I imagined it. Can’t wait to wear it to prom !

    • By b***a

      Feb 25, 2019

      I loved it strongly recommend!!

    • By a***x

      Feb 18, 2019

      I loved ❤️

    • By c***e

      Feb 18, 2019

      I love the dress and it looks exactly as it does in pictures, but there’s no padding or coverage on the top so I don’t know what to wear so it looks ok... still a very beautiful dress and high quality.

    • By a***s

      Feb 17, 2019

      Thank you very much, my daughter and myself are very pleased very happy with this gorgeous, glamorous, beautiful dress. Is exactly like the picture

    • By p***n

      Feb 03, 2019

      I ordered this dress right before my prom in costum, It cam super long and the shirt was stitched a little weird but it was beautiful especially considering it came from china and was shipped in a little over a week. I was expecting it to not come in time based on based reviews of tis website, but it came super fast and it by far my prettiest dress. I was also worried about the color because I wanted a lavender/lilac dress and there were no pictures. I picked lilac and the colors beautiful.

    • By e***m

      Feb 03, 2019

      The dress shipped quick! Just in time for prom, it was so much prettier in person! I had a million compliments. I had to hem it professionally and that was pricy because of all the layers but worth EVERY SINGLE DIME! Beading, layers, split, everything about it was perfect!

    • By p***a

      Jan 23, 2019

      I absolutely love this dress! The customer service was great too!

    • By c***e

      Jan 19, 2019

      I am in the UK . I loved this dress so much. I felt likes princess in this dress.. Thank you so much lalamira xx

    • By l***e

      Jan 19, 2019

      i’m extremely thankful for this dress, it was made perfectly. thank you

    • By a***m

      Jan 10, 2019

      Everything was fitted perfect. Just besides the straps were a tad too short

    • By l***e

      Jan 03, 2019

      Stunning!

    • By m***d

      Dec 27, 2018

      A pretty dress! all my friends said so. I wore the dress to attend the party. And I attract more attention. Thank you for the dress.

    • By k***a

      Dec 18, 2018

      Love my dress, Thank you lalamira.

    • By a***i

      Dec 18, 2018

      Beautiful dress, I received lots of complements. The dress arrived earlier than expected, and was just like the picture. I felt like a princess. I’ll definitely buy from this website again ❤️❤️❤️

    • By l***y

      Dec 15, 2018

      My dress is perfect!

    • By n***m

      Dec 09, 2018

      I absolutely loved the dress! Came in just in time before prom and looked exactly like the picture. It fit in perfectly and was the right length to wear with heels. I look forward to buying more products from you guys.

    • By v***e

      Dec 01, 2018

      I loved the dress

    • By a***n

      Nov 24, 2018

      I can't say enough good things about my experience shopping with lalamira! To be honest I was a bit hesitant at first, I was shopping for my wedding dress, and I wanted it to be perfect. Well it was! My expectations have been exceeded. The dress is everything I was hoping it would be! My wedding isn't until October 2019, but I can't wait to be able to wear my dress! I should also add that I got my dress 3 weeks after ordering, I was thinking it was going to take a lot longer but it was very quick. Thank you lalamira!

    • By e***a

      Nov 18, 2018

      Loved everything about this dress! Shipped quickly, and was even more beautiful in person! So many compliments on it! I felt like a princess at Prom!

    • By t***w

      Nov 07, 2018

      The dress was not made for us in a burgundy color and it was lovely. We were very pleased with how the dress was made to fit the measurements we sent, and it needed no alterations once we received it.

    • By a***r

      Nov 05, 2018

      I ordered this dress in champagne to wear for my wedding and let me tell you it has exceeded my expectations! The straps are slightly different than the picture, but other than that it is exactly the same. The quality is way better than I imagined. I was very hesitant to order from here, but I'm very happy that I did. I cannot wait to wear my dress! I feel like a princess in it. I can't tell you how happy I am! Thanks lalamira!

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.