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    CUSTOMER REVIEWS (109)

    Average Rating 4.71 5
    • By l***z

      Jul 06, 2019

      First off, i was really scared of ordering a dress that i would wear for a big day online. There wasnt many reviews and obviously ordering something online is as scary as could get. I opened the bag slowly and as i saw the material my first reaction was thinking i couldnt like it. But as i took it out the bag I instantly fell in love w the lace. The next thing was how it fet my body. It was a little tight in my thighs couldnt move too much. So i say ordering 1 size up should work. If you feel like u should order two size bigger that would be better, you can always have someone remove some material in it.... but i have to say WOW i fell in LOVE !!!!! With everything about this dress, it fits me just where it should, and i was so happy with the results. It took like 1 month to get here i was a little worried that it wouldnt come in, but it finally did and i couldnt be happier. I do recommend this dress. Just one/two size up. Of course i will be cutting some material from the bottom and use this as motivation to lose like 5 lbs more to fit just perfect in it !

    • By t***r

      Apr 07, 2019

      Loved my stunning dress! Thank you lalamira!

    • By k***n

      Mar 01, 2019

      I'm 130 lbs and a C cup, I went a higher size than I usually did and I wish I would have bought my usual size. Other than that mistake that was made on my part, this dress was absolutely perfect! I had so many compliments on it and prom was phenomenal with it. The train was longer than I thought it would be so I had to trim it down, but other than that it was the best dress that I could have gotten

    • By t***r

      Feb 28, 2019

      Loved my dress... thank you lalamira!

    • By k***n

      Feb 21, 2019

      I'm 130ish lbs and a C cup and I felt I should've gone with a size lower (I overestimated my size) Pictures I have don't do the dress as much justice as it deserves; it's so beautiful and I couldn't have had a better dress! I asked how much people thought it cost and they thought over double the original price which is incredible!

    • By m***d

      Feb 10, 2019

      Thank you for my BEAUTIFUL

    • By M***y

      Jan 27, 2019

      Looked beautiful on my 2.5 year old Brice! A little big up top but was easily taken up in the shoulders. It also went just about floor length on her as well.

    • By j***'

      Jan 06, 2019

      Stunning. My dress was a perfect fit (2XL)

    • By j***y

      Dec 31, 2018

      This dress was exactly like picture! The only problem we had was that my daughters torso is short, so we did have to have the length hemmed a little (but that was a minor adjustment and easy to fix). The value of this dress and the quality was excellent! Beautiful color too

    • By a***a

      Dec 25, 2018

      This dress was absolutely perfect. There were a few alterations that was needed however the color and fabric was awesome. The dress looks exactly as the picture. I will definitely used this website again. The customer service was also a plus. I ordered the wrong color at first and although e-mail was the only communication, the response as quick and my mistake was quickly fixed! No problems at all with my order. Thanks lalamira!

    • By k***m

      Dec 02, 2018

      My dress is stunning!

    • By a***a

      Dec 01, 2018

      Love,Love the dress,it made me look and feel like a true PRINCESS..

    • By s***y

      Oct 14, 2018

      I ordered this dress with custom fitting in Burgundy. It arrived on time and is absolutely gorgeous! Great color.

    • By a***x

      Oct 13, 2018

      Loved this dress! Got it for my senior prom and got it just in time! Fit pretty perfectly to my measurements, but I did have to have the neck and bottoms altered a bit to fit my height. Beautiful quality!

    • By j***a

      Sep 25, 2018

      I loved my dressed everything came together exactly how i wanted it to

    • By F***h

      Sep 07, 2018

      I got this as a homecoming dress and it ended up being a little longer than I had expected. Had to hem 3 1/2” off, but overall it’s an amazing dress

    • By m***a

      Jul 11, 2018

      This is the dress that I have been looking for and now final found, loves it more then ever and the price was perfect! Defiantly a good choice to buy from this site!

    • By l***y

      Jun 21, 2018

      wow, the dress is so gorgeous! I bought this dress for my birthday party. received so many compliment. Thank you . I would definitely buy from your store agian.

    • By r***v

      Jun 17, 2018

      My daughter loves the dress. The company guided us through every detail during the making and fitting of the dress assuring us they would fix any problems. Fortunately we didn't need any alterations. The dress fit her like a glove. Thank you

    • By s***b

      May 17, 2018

      Although it took forever my dress was actually cute

    • By j***s

      May 15, 2018

      This dress surpassed my expectations!! It is wonderful quality construction and truly beautiful!

    • By t***t

      May 10, 2018

      Stunning dress and true to size. Definitely will order again,

    • By l***r

      May 07, 2018

      It was perfect it arrived early and the fit was true to size her prom was amazing

    • By d***e

      Apr 29, 2018

      I bought it for my daughter! She likes it very much! The speed of delivery is very fast! There's a need to come later

    • By s***b

      Apr 19, 2018

      The dress was actually cute!

    • By c***y

      Apr 15, 2018

      This dress was Amazing. But i do recommend to gone get your righ size because the size is a true fit . Overall the dress was amazing .

    • By n***u

      Apr 11, 2018

      got this dress from your website!!!

    • By t***_

      Apr 11, 2018

      Thank you for your dress! I like the dress very much. You have made a wonderful dress. I will recommend your website to my friends. You are so nice. I am so happy.

    • By n***y

      Apr 10, 2018

      It was well- made, came on time. I am in sizes 10 and fit me very well . The color is just the same as the picture and i will recommend it my friends .

    • By l***a

      Apr 09, 2018

      Thank u all for making my daughters day special.

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.