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    CUSTOMER REVIEWS (44)

    Average Rating 4.58 5
    • By b***a

      Jul 23, 2018

      This dress is just as beautiful as it looks on the picture. I was very pleased with the dress and the time it took to receive it. I would not hesitate to order from this web site again.

    • By e***a

      May 10, 2018

      It is much better in person than in the photo

    • By j***e

      Apr 14, 2018

      Love the fit and quality of the gown! Customer service is superb!

    • By f***y

      Mar 29, 2018

      I've always wanted to buy a short dress! Now it's finally realized! This dress is really beautiful!

    • By l***n

      Feb 08, 2018

      My dress is even more beautiful than I expected. Your company was incredible throughout the entire process.

    • By l***a

      Dec 22, 2017

      Very happy with the purchase, great communication with customer services and very prompt delivery.

    • By t***r

      Nov 16, 2017

      I really love the color so much and the dress is so smooth and fits me so well. my uncle will buy more things from this website.

    • By c***e

      Oct 04, 2017

      I received my dresses about a week ago! The dresses are so beautiful! !

    • By k***r

      Aug 31, 2017

      Loved this dress when I saw it online and was so excited to try it on when I received it in the mail. Fit great.Absolutely delighted with the dress.... a quality product!! Very happy. Highly recommend.

    • By d***y

      Aug 25, 2017

      This was my first time ordering from y’all website in I’m really happy with the results I got the looks exactly how it did on the website

    • By j***a

      Aug 22, 2017

      I am very satisfied with this purchase and the customer service you provided is excellent. Thank you very much.

    • By e***e

      Aug 20, 2017

      absolutely beautiful! Not only do I love the color, but the quick process time made it even better.

    • By c***d

      Aug 18, 2017

      I am in love with this dress. My husband said he like this dress, too. And he said that he can't wait to look me in this dress.

    • By n***i

      Aug 18, 2017

      The dress is wonderful. Can't wait to wear it. Thank you very much and congrats for your talent.

    • By t***a

      Aug 17, 2017

      I was so scared to spend money online for a dress but am so glad I did my research and had reviews to go off of, so heres mine! I LOVED this gown. I got compliments on this for a week straight.

    • By s***a

      Aug 16, 2017

      it is beautiful

    • By l***y

      Aug 15, 2017

      Shipped on time. Nice quality fabric. They made a custom length for me. It is good!

    • By b***e

      Aug 14, 2017

      The dress is beautifully made and looks gorgeous on!

    • By s***o

      Aug 11, 2017

      Gorgeous

    • By r***a

      Aug 11, 2017

      Very pretty! Exactly as pictured! Fast shipping, fast response! Perfect seller!

    • By v***e

      Aug 10, 2017

      This dress was AMAZING! I got so many compliments - no one believed that I had ordered it online. Material was great quality - and the work on it was just beautiful. thanks again this website!

    • By p***a

      Jul 28, 2017

      I absolutely love this dress!!! The picture didn't do it any justice! Great buy for a great price.

    • By k***n

      Jul 24, 2017

      LOVED this dress, I bought the medium and the fit was comfortable, I loved the material, look and everything about it! I got sooo many compliments on it too, I just Love this dress so much!

    • By z***.

      Jul 22, 2017

      This is what my dress looks like! Thank you so much

    • By k***g

      Jul 17, 2017

      Dress is lovely. It was a good purchase. I can't express my feelings about this dress but I am greatly satisfied

    • By v***y

      Jul 12, 2017

      This dress is stunning! It actually surprised me when it reached my house.

    • By e***e

      Jun 20, 2017

      Thank you for the prompt delivery! I ordered it the picture color and it came really beautiful! thanks

    • By o***a

      Jun 17, 2017

      I received my dress yesterday and I was so amazed at the quality of the dress. I was looking for a simple dress for my party. I found this one on this website. I was nervous to order a dress online as I can not try it on first. I asked some questions about the size and delivery. They answered my questions really fast.

    • By s***y

      Jun 14, 2017

      This is definitely a fabulous dress and is very flattering. It looks great on me. I love it! Can't wait to wear it!

    • By l***e

      Jun 10, 2017

      The price was excellent for being a made to order dress.

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.