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    CUSTOMER REVIEWS (53)

    Average Rating 4.60 5
    • By K***9

      Jul 13, 2019

      This was my first online purchase and I am so impressed with the vender! I got my wedding dress one day early and it is beautiful!
      I was scared at first because persons told me their bad experiences with other online vendors but I still took a chance and I was so happy with my purchase. It fits me perfectly! I would recommend everyone to purchase their dream dress from Lalamira!

    • By s***1

      Apr 10, 2019

      Love it. Had it custom made to my measurements. Was delivered in a timely manner. Fits perfectly.

    • By t***a

      Mar 27, 2019

      I ordered this dress in Champagne with gold accents and beading. It was gorgeous. Thanks God making my day fabulous!

    • By a***a

      Feb 18, 2019

      The dress is nice, but I would have liked to be specified in the description that the dress was with ziper, I thought it was lace up.the fabric look pretty but for me it was a lot of fabric, it was very hot, so I send it to alterations to shorten the sleeves and it weighs a lot, I think it is for the same reason a lot of fabric, but in spite of everything I liked the dress and I use a pericot under the dress to make it look in A line.

    • By t***a

      Dec 27, 2018

      I ordered this dress with custom measurements, color and beading! I was a little scared at first, but boy was I proven wrong. It was beautifully made and put together. Thank you for making my dreams come true on my special day.

    • By t***n

      Dec 07, 2018

      It was everything that I asked for

    • By t***a

      Nov 12, 2018

      Everybody loves my dress I loves it as well it was a dress to die for I got so many compliments on my dress it fit me perfectly I have no complaints at all it was what I expected thanks for making my day guys

    • By n***m

      Nov 10, 2018

      This dress was perfect and my daughter was beautiful on her special night!

    • By a***y

      Jul 05, 2018

      Daughter wasnt expecting this dress and when she tried it on she said thats going to be her reception dress she loves it

    • By a***y

      Jun 14, 2018

      I am in awe of this dress. I was really scared to order a dress online. But I got it in earlier than expected and I am in love with this dress!!!! Fits me like it was definitely made for me and my body!!!

    • By t***a

      May 19, 2018

      My dress was beautiful it was a little big in the chest and stomach area but that cause I lost weight. I was scared but over all I picked the perfect dress at a cheap price. Thanks lalamira staff for help making my day perfect.

    • By s***0

      Apr 26, 2018

      I had this dress custom made. When I received it, I was disappointed as I didn't like nice on at all. I emailed customer service expecting them to tell me because it was custom made I was stuck with it (as most companies do). Instead they offered me alternative options, and one that suited me. One option was to keep the dress and receive a part refund, which I went with. They were fantastic, this was the second dress I had returned to them and I felt rather bad not buying from them as they really went above and beyond my expectations. I will definitely be buying from hem again. The quality is amazing, I tend to feel nervous buying online as I have been caught out before, but these guys were great. Thank you

    • By s***0

      Apr 26, 2018

      I received the dress, and although the quality was exceptional it just didn't suit me. I emailed customer service who were fantastic, they refunded my money without hesitation. I would definitely buy from them again as the process was painless and their response time was very efficient.

    • By e***r

      Feb 10, 2018

      This dress was perfect. I did a custom measurement so it would fit me perfectly. It was a little long but with heals there was no issue. It was very high quality. I loved it.

    • By r***y

      Feb 10, 2018

      Honestly was so scared to order this dress, I was I. Love with it just by looking at pictures. It’s beautiful!

    • By d***a

      Feb 09, 2018

      I received my wedding dress .. I just love it .. thank you very much xx

    • By a***a

      Feb 07, 2018

      Love my dress. It arrived quickly at my door. I am very pleased. Cant wait to show it off!

    • By a***l

      Dec 29, 2017

      This wedding gown is stunning. This dress is fantastic for my wedding. It looks glamorous when I pair with a walking veil. The precious beading on the bust adds more elegance to it. I love it so much.Happy , very happy , I received my dress very fast and it is very nice. Thank you , you've done a wonderful job!

    • By d***y

      Dec 27, 2017

      Received it very fast.! Quality is excellent

    • By e***u

      Dec 24, 2017

      I ordered this dress in Ivory for a 2nd marriage wedding.I custom ordered the size and was very skeptical that it had truly been made to order because it shipped so quickly.The dress arrived and fit perfectly.It was beautiful and I couldn't have been more pleased.I will use this site again!!!

    • By m***u

      Dec 17, 2017

      I almost gave up so I decided to look online. The dress looks great on me. But with some alterations, it will be terrific.I was shocked at how beautiful this dress was when I received it. I never imagined this dress would have all the fine details it had.I love this dress!I will recommend your website to my friends.

    • By s***s

      Dec 17, 2017

      A BEAUTIFUL GOWN, THAT I FELL IN LOVE WITH FIRST TIME I SAW IT. I ORDERED IT FOR MY WEDDING WHICH IS IN AUGUST, AND IT CAME BACK LESS THAN TWO WEEKS. BEAUTIFUL DRESS, JUST LIKE IN THE PICTURE. THANKS FOR MY LOVELY GOWN.

    • By j***a

      Dec 08, 2017

      The dress came very very quickly. It needs only a minor alteration or two. It looks wonderful. I do wish I had asked for it to be a tad bit longer. I cannot wait to wear this beautiful dress on my special day!

    • By a***a

      Dec 01, 2017

      Wow, customized to our meassures we recieved the dress within 2 weeks! And it looks Great. Thanks!

    • By E***a

      Nov 28, 2017

      Perfect!!!! Exactly the same as the photo. The seams are first class, the fabric is the same and above all the attention. We are very pleased to have found them.

    • By m***4

      Nov 27, 2017

      I love love this dress. it's perfect - i ordered it custom size and it fits perfectly. The quality is excellent and looks exactly like in the picture. It needs a bit of steaming but that's about it. Can't wait to wear it on my wedding day!

    • By j***o

      Nov 21, 2017

      I cannot believe how amazing the custom fit option is. I added an inch or two to the measurements just in case and now I have to get it altered. I was skeptical of the quality and accuracy for the price that this gorgeous dress is. I highly recommend using the custom fit option for only $19.99!!! I am now getting ready to order My bridesmaids dresses from this same site.

    • By m***o

      Nov 04, 2017

      Its beautiful and exactly like the picture! I just can't wait to wear it on my special day. Couldn't be happier.

    • By a***a

      Oct 28, 2017

      The gown is of very good quality,I ordered it for my big day.The dress arrived besutifully packed, and the most important thing is the price,it only cost me ,so reasonable happy.

    • By p***e

      Oct 27, 2017

      i'm so glad I chose this gown for my wedding day. The inside lining felt silky and decadent. The garment is so light, there were times I forgot I was wearing anything at all! It was a simply stated style that allowed me to accessorize with more extravagant pieces. The look came off exactly as planned: a timeless classic! I ordered a size up for my bust and had it taken in to the exact measurement. It worked out perfectly.

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.