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    CUSTOMER REVIEWS (459)

    Average Rating 4.92 5
    • By k***t

      Aug 15, 2019

      I really must express my sincerest gratitude to the team at this company. Due to limited time, the staff went above and beyond to ensure that I received my wedding dress on time. The finish on the product was really great and not bulky; but above all the specifications on this dress for e.g. style, was exactly as advertised.
      Again their customer service is second to none, and they delivered an exceptional product, on time. I'm a completely satisfied customer and I can't wait for that day to finally wear that dress and walk down the isle to meet my baby :-)

    • By o***3

      Aug 03, 2019

      Loving this dress OMG!

    • By h***3

      Jun 24, 2019

      I was really nervous about ordering a dress online but i am so happy with my dress. All the detail is there and the fabric and material does not look or feel cheap. I picked the custom measurements and it was worth it. I was also surprised that it is as full as the picture and i don"t need an undercoat. The only thing that needs to be altered is the off shoulder sleeve needs to be tightened a little, easy fix.

    • By d***a

      Jun 16, 2019

      I love it very good fabric and heavy quality

    • By d***e

      Jun 06, 2019

      So I ordered this dress for my prom and I absolutely loved it! It came in earlier then the time it said which was nice. I got it custom fitted and it fit perfectly. I just had to tighten the straps a bit but that’s it! Highly highly recommend it!!

    • By c***e

      May 17, 2019

      I Am in the UK. I loved this dress so much & felt like a princess .. Thank you so much lalamira xxx

    • By s***n

      May 14, 2019

      perfect

    • By a***a

      May 14, 2019

      Lovely dress!!❤️

    • By i***a

      May 08, 2019

      This is my first time on this website to buy a dress. I bought this dress for my sister for her prom. I am sharing her photos with my mom and her friends. She had the most amazing time of her life and I want to thank lalamira for this. This was beautiful also I love the price as well. My sister had a beautiful time and I planned to buy more dress from this website.

    • By d***d

      May 07, 2019

      hey! i got a dress and it turned out to fit perfectly. It’d the perfect dress for my prom, it was exactly what i wanted. Plus it only took about a week to get it to my house!!

    • By k***m

      Apr 29, 2019

      Just got my dress today and I could not be more excited to wear it for my big day. This dress is such great material and not to heavy either! Great quality as well.

    • By d***e

      Apr 17, 2019

      So I was one of those, that didn’t read the fine print. I planned my wedding in four weeks so I had to find THE dress quickly. After ordering this I thought man this is a steal! Price is awesome! I got the confirmation email and began to read it. It stated that there was minimum time for tailoring and then for shipping. My heart sank. Because I knew it wouldn’t be here on time. I wrote them a message begging them to help me get it here in time. They responded with they would try their best. They pulled through and the dress was beautiful! So they get all around ratings from me. Not only did they give me what I asked for in the timespan I needed, it was exactly what I wanted and the price for it was a HUGE steal! I highly recommend them! I know looking at the price makes you hesitant because it does seem too good to be true, but believe me when I say it, it’s worth it! Thank you again LALAMIRA!

    • By a***a

      Apr 16, 2019

      Dress fit good, a little long but I’m 5’ 1” and you can definitely just get it hemmed, all in all it’s beautiful.

    • By a***a

      Apr 08, 2019

      I bought this in Ivory for my wedding dress and I couldn’t be more happy with how it turned out I highly recommend this website!

    • By s***k

      Mar 31, 2019

      The dress was made better than I thought that it would be. I got a dress off of another web site and it was cheaply made. This dress was not. I was really impressed with it and the quality of it. I will be buying more dress off of here.

    • By k***l

      Mar 30, 2019

      I ordered the dress in burgundy but it came out to be more red but the dress fitted perfectly except it wasn’t as poofy as I expected I had to buy a skirt to go under but overall in great quality and beautifully made

    • By e***7

      Mar 29, 2019

      loved everything about

    • By a***a

      Mar 25, 2019

      My dress was everything it was gorgeous sexy and modest. Fell in love instantly.

    • By a***d

      Mar 16, 2019

      after I ordered my dress, I found some horrible reviews about these people, but I still kept my order as u don’t really know until it happens to you! Well my dress came today and it was beautiful exactly how I managed it! I can not thank lalamira enough, when you are having to rush a wedding and do everything on the cheap this place is perfect!

      I will be now ordering my bridesmaid dresses next ! Thankyou so very much lalamira 10/10

    • By j***n

      Mar 15, 2019

      Absolutely love this dress ordered my custom measurements and fit perfectly, this dress is amazing

    • By a***y

      Mar 09, 2019

      While I wish the bead work and lace was closer to the color of the stock photo, I will say that this dress none the less is absolutely beautiful! I went back and forth debating on buying because the existing photos in the review section didn’t really show. I will also add the rhinestones are loosely put on. My event is not till October but I read reviews with varying info on start to end times. From the moment I placed the order until today when I received it was 3 weeks!! So for those thinking of ordering this know you are NOT getting the stock photo but a really really beautiful representation of it! The fabric is nice and has weight! The actual color of the fabric looks like the color in the stock photo. I hope this review helps you all out and the pictures as well! I am a plus size women size 24 us, I did the custom sizing and it came in perfect! The only thing holding me back from giving 5 stars is the color difference in the appliqués and quantity.

    • By d***a

      Mar 04, 2019

      Very good I love this dress so much and heavy quality all thighs about this item very good

    • By b***a

      Feb 25, 2019

      I loved it strongly recommend!!

    • By c***e

      Feb 18, 2019

      I love the dress and it looks exactly as it does in pictures, but there’s no padding or coverage on the top so I don’t know what to wear so it looks ok... still a very beautiful dress and high quality.

    • By a***s

      Feb 17, 2019

      Thank you very much, my daughter and myself are very pleased very happy with this gorgeous, glamorous, beautiful dress. Is exactly like the picture

    • By e***h

      Feb 14, 2019

      Absolutely beautiful dress. I love the lace.

    • By a***h

      Feb 14, 2019

      This dress made my prom the best ! It’s definitely true to color and size . I have no complaints at all . I received it in a timely manner . I originally order the wrong color the customer service was amazing in fixing this problem . Thanks for making my prom the best !

    • By a***y

      Feb 13, 2019

      Received my dress today and was actually shocked that it is so well made looks just like the picture only better in person received it in about 3-4 weeks after going to different bridal shops and seeing nothing but 3000$ price tags for dresses that didn't even look like they were worth 100$ at best this absolutely blew my mind will definitely be ordering my daughters future prom dresses from this site lalamira IS THE WAY TO GO ! Would love to upload photos but for some reason it won't let me .....will work on tryin to get some to upload asap

    • By m***a

      Feb 10, 2019

      Perfect fit would give 5 star

    • By y***n

      Feb 08, 2019

      Dress was a hit .....Last prom for her Thank you lalamira

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.