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    CUSTOMER REVIEWS (174)

    Average Rating 4.65 5
    • By h***y

      Apr 12, 2020

      I love this dress! It arrived sooner than expected, and it was made exactly the way i had hoped it would be. Only downside I didn't expect was that my lower hips were wider and i didn't take that measurement in to consideration. But all in all they did a wonderful and beautiful job making my dress! the mistake was on my part and not theirs. I LOVE THIS DRESS!!!!!!

    • By j***n

      Jan 28, 2020

      i just got my dress wednesday. originally before all this coronavirus stuff my prom was april 3rd so my prom would’ve been two days after i received my dress. the gown is gorgeous, i thought it was a darker green it’s very limey and bright. i love the lace. the dress is very hot, i put it on and walked around in it to see if it fit and i was sweating after 10 minutes (maybe it’s just me). tip, when you first get it on make sure you adjust all the fabric underneath because i thought it was too tight at first. i sent in all my measurements and got it custom made. they tailored it perfectly because i wanted it to fit my body and not be too loose. i asked for my sleeves to be tighter though and they’re still kinda loose but it’s fine i’ll make do. if i had any questions or comments the customer service was always great. just please make sure you order in time for your event because it takes a lot of time, probably like a month and a half or two months in advance. my dress is still a bit long but i probably won’t get it altered. i really love my dress, hope i get to wear it (we still don’t know if we are having a prom. they might cancel it because of the virus).

    • By w***s

      Jan 25, 2020

      Ordered this dress for my daughter to wear at her boyfriends prom (before lockdown and event was cancelled) Arrived in three weeks with ALL the customization request. She is 4'10 and busty. I measured her and they made it fit to perfection. We will be ordering more from lalamira for sure!

    • By t***i

      Dec 09, 2019

      .....but so THRILLED. This is the second dress I have purchased from lalamira. I thought I just got lucky with the first, but the second is even more beautiful. Materials and craftmanship are perfect! So pleased. Seriously! We did custom size and dress fit perfectly. Love this place

    • By e***e

      Oct 10, 2019

      I ordered this dress for my senior prom last year. I’ve been meaning to post a review. It was absolutely beautiful, the measurements were spot on, the color was vibrant, and it arrived right on time. I highly recommend this dress.

    • By j***s

      Aug 15, 2019

      I was a little hesitant but thank God for the reviews!!! I got this dress in white for my wedding and it was absolutely beautiful, I had to get it hemmed a little only because I lost weight. But it was absolutely beautiful!!!! I will be ordering again soon!!!!

    • By l***y

      Jun 24, 2019

      I love this dress its so beautiful and well fitted. I liked that when i ordered it i asked them to not do the tail so long and they didnt it was perfect length even with heels on. It did take a while to arrive so if you are planning to buy it i suggest ordering it ahead of time.

    • By r***1

      Jun 22, 2019

      the dress is as it looks in the picture and is of good fabric and construction. However the sizing can be tricky. I am quite a tall person 5'11 and i order the dress based of my bust and hip sizes of the dress's size guide ( ordered a UK 12). the dress fits but i could of gone for a size down as the dress is slightly lose on the back and the top half of the body so could of been more drawn in. The sleeves do not fit as correctly ( that may be because of the dress size however). The split was a lot lower down the leg than in the image as well as the length of the dress is a lot longer. Overall, the dress was beautiful and only had a few minor complications with sizing and upper body fit.

      My dress was delivered the day after the earliest arrival specified on the website.

    • By a***a

      Jun 11, 2019

      As a plus size girl, I was concerned to order my dress online. It arrived early, and I was very pleased with the design and feel of the dress. It was a little big, but nothing that couldn't be easily fixed. Gorgeous dress. I got a lot of compliments.

    • By m***l

      Jun 10, 2019

      I got this prom dress last year for from. My boyfriend and i loved it. It made me feeo like a princess lol. I got mine customed size for the 'big girls' and turned out really good. The dress stayed and and was comfortable. It was easy to dance in and fun twirling. For me it took two weeks for shipping.

    • By c***e

      May 27, 2019

      I ordered this dress for my wedding and it is unique and beautiful. I am 5’9 with a 34” inseam and all I needed to do was email support and they added extra length to my dress when it was made. It came quicker than expected. I will definitely order from this site again.

    • By l***a

      May 14, 2019

      I really Love the dress it and i got loads of compliments about. The dress fits really perfect on me and the shipping was quite fast and I didn't even imagine it as I delivered on 1st July and after a week on 9th of July I got arrived at my house plus my graduation prom was only in 6th of August. The dress I got it was an BURGUNDY SATIN DRESS it would be more better if ye guys could have in the boxes and not on a plastic, but the rest was perfect. Thank you guys lalamira made my day plus night really amazing.

    • By k***z

      May 04, 2019

      This dress came out exactly how it looks in the pictures and it was stunning. I loved it! Thank you for making my prom awesome!

    • By m***3

      Apr 30, 2019

      Most beautiful gown. Far surpassed my expectations! Well made. True to measurements. Beautiful material. Gorgeous rich green color. Great price. Most definitely will buy from here again

    • By d***e

      Apr 20, 2019

      I am super pleased, the fabric is very good quality, I stay super perfect and comfortable, pay for normal shipping and I get super fast (5 days) I definitely recommend lalamira

    • By s***3

      Apr 14, 2019

      This dress was absolutely beautiful, I was worried about it getting delivering on time before my prom, but it worked out great! The dress fit to the sizing chart very well. I decided I wanted more volume so I added a hoop skirt but it has tool built in if you don’t want the volume I did. 10/10 recommended, I got a lot of complements and I will most likely be ordering from here again. I would order your dress with plenty of time before hand so that there is not a lot of pressure with shipping.

    • By A***s

      Mar 27, 2019

      Ordered this for my sister. Size is on point! Way more beautiful in person!

    • By f***l

      Mar 26, 2019

      i was skeptical at first to order online but i received it in perfect condition, no alternation needed !!! felt so beautiful

    • By m***r

      Mar 13, 2019

      This dress was so amazing! It fit me perfectly! I would 100/10 wear it again!

    • By a***a

      Mar 12, 2019

      Beautiful gown amazing quality. What can I say worth the money I’m definitely one satisfied costumer

    • By l***b

      Mar 10, 2019

      The ball gown arrived in timely manner and fit perfectly, great quality and price - very pleased & highly recommended will definitely make another purchase!!!

    • By a***s

      Mar 03, 2019

      I love the quality of the dress. I was worried buying a dress online but it turned out perfect! It looked really similar to the picture.

    • By k***a

      Mar 01, 2019

      My dress came in and looked exactly like the picture, I did not do custom sizing, I just got a plain size 8 which is probably bad on my part. I have a curvy body and the dress was too tight on my bust so it didn't zip up, so if you don't do custom sizing I would suggest going up a size or 2 if you are busty.

    • By b***y

      Feb 06, 2019

      This dress is absolutely gorgeous, just like the picture. I was a little nervous about ordering online. We did custom measurements and the dress is perfect.I would definitely order from here again. I don't have a photo yet because prom isn't until next week. Thanks you

    • By j***s

      Feb 06, 2019

      I received compliments all night long on how gorgeous this dress was & I couldn’t agree more! It was comfortable, allowed me to dance all night long, and photographed AMAZINGLY! I would highly recommend!

    • By j***n

      Jan 31, 2019

      Just like the reviews state, this dress is absolutely beautiful! It was for my daughter's prom and she received my compliments!!

    • By i***a

      Jan 20, 2019

      I just receive it today, and is amazing it fits perfectly and has really nice material. I highly recommend it!!!!!!!

    • By m***n

      Jan 02, 2019

      I WAS VERY NERVOUS ABOUT ORDERING OFFLINE... IT WAS STUNNING! I RECIEVED MANY COMPLIMENTS :) I AM VERY HAPPY WITH THIS PURCHASE AND WOULD DEFINITELY BUY FROM THIS WEBSITE AGAIN! It was everything I thought and more

    • By s***h

      Jan 02, 2019

      Amazing, high quality, fit perfectly without alteration (custom measurements), and fast shipping. My friend in the red also ordered her dress from lalamira and loved it. Strongly recommend and will be ordering from here for future occasions. (:

    • By s***i

      Jan 02, 2019

      This dress is so so perfect for my ball. I can't get a photo to upload but the quality is amazing. I would recommend custom sizing because my dress fits perfectly.

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    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.