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    CUSTOMER REVIEWS (375)

    Average Rating 4.75 5
    • By N***9

      Jun 19, 2019

      The dress is beautiful fit perfectly no alteration needed I'm really empress.

    • By l***e

      Jun 10, 2019

      I love my dress!!! It gave me that feeling I was looking for . It's beautiful, just like the picture. Fits well.

    • By l***a

      Jun 06, 2019

      In the process of shopping for a wedding dress, I researched and read the reviews on this site and I was convinced that I was going to give it a try. I must say that my decision was a great one. I absolutely fell in love with my choice of dresses. My husband played a part in narrowing down the pick. It has been over a month since our wedding and people are STILL complimenting the dress and inquiring of where did I get it from. The dress fit perfectly to the measurements that I submitted and my husband loved the dress on me. I would definitely recommend lalamira to others and plan on ordering future items.

    • By l***a

      May 19, 2019

      Oh My! It has been 3 weeks since my special wedding day on June 21, 2019 and people are still complimenting on how beautiful my dress was. I must admit that I was a little hesitant on ordering but after I did countless hours of research, I finally built up the nerves to place an order. I sent my own personal measurements (after measuring 3 times to be absolutely sure) and to my satisfaction, the dress was everything I had hoped it to be. IT FIT PERFECT! I had lost a little bit of weight prior to the countdown of my wedding so my mom stitched it around my waistline to give me that firm tight look. I am truly pleased with the product and I have been recommending this company to all the upcoming brides. I must say that I was very stunning in my dress!

    • By t***w

      May 04, 2019

      This website help brides and bridepartys on a budget that want high quality wedding dresses with out that price I swear to you this is real I a. So blessed to have found them they made me the most beautiful bride ever my husband been married 2 times before and he said he never seen a more beautiful bride thank yall from the bottom of my heart

    • By t***a

      May 01, 2019

      Love love love

    • By e***a

      May 01, 2019

      More then I spected, I love it I always dream with a beautiful dress but this dress is amazing.

    • By t***a

      Apr 20, 2019

      Great dress delivery and quality though a few beads were loose, loveee the pink ❤️❤️

    • By a***7

      Apr 20, 2019

      I ordered this dress for my daughter for prom. We are very nervous about placing an order for a formal dress online, however it was absolutely stunning when it came in. She loved the dress and we would definitely order from y'all again. Shipping and handling was also fast and got here quickly. Thank you for making my daughter's prom amazing.

    • By l***a

      Apr 15, 2019

      I'm really happy with my dress, the customer service could be better. Thank you

    • By d***s

      Apr 11, 2019

      Just like the picture, fits perfectly.

    • By w***a

      Apr 10, 2019

      My dress was amazing And I got so many compliments

    • By s***b

      Mar 31, 2019

      I loved the dress !!

    • By w***a

      Mar 27, 2019

      I love this dress got so many compliments

    • By k***a

      Mar 24, 2019

      My dress is beautiful! The material is great && it came before the actual date that it should have arrived

    • By j***r

      Mar 22, 2019

      Nice quality for the price. Not quite as pictured, but some variation is to be expected. In my experience ordering online dresses, where possible always use the custom sizing. Worth every penny to get a perfect fit. I will order from lalamira again.

    • By r***u

      Mar 14, 2019

      Thank you so much... the dress is breathtaking. I was afraid to open the package when it arrived because I don't want to be disappointed but when I saw the gown it is really beautiful. I made some request regarding the back and they did it. Thank you so much... it is super beautiful... i can't wait to wear in my wedding this coming Dec 2019.

    • By t***a

      Mar 08, 2019

      The dress is beautiful. I do suggest getting a bigger size . But the dress was expected.

    • By r***a

      Mar 01, 2019

      I'm not sure if my stars registered with my review but I gave the most stars possible and more.5+thank you again

    • By r***a

      Feb 24, 2019

      My wedding is in 4 months. So up until now I have been going in bridal shops trying on dresses only to come out saying that dress was just ok. I'm not an online shopper at all so I was kind of uneasy to order the gown for the most important day on a site. My perfect, absolutely perfect wedding gown came very early my heart was able beat normal. I wish there was a way that everyone could know how truly pleased I was with my gown. This was my first online shopping experience I'm satisfied and can't wait until my fiance sees me come through the church doors.

    • By t***a

      Feb 20, 2019

      Great dress! True to size and shipping wasn’t bad at all.

    • By D***r

      Feb 13, 2019

      Love this dress. Exactly as described. Thank you.

    • By s***y

      Feb 07, 2019

      my daughter has a very slender frame. I thought we were going to have a rough time finding something to fit properly. Needless to say the dress we ordered was perfect and looked amazing

    • By z***e

      Jan 29, 2019

      Thanks so much ❤️❤️❤️

    • By d***0

      Jan 23, 2019

      WOW WOW WOW
      I was not expecting this dress to look like this. Its gorgeous; on; small alterations will be needed. I am so excited to have it to wear for MY BIG DAY YEAH !!!!!

    • By z***a

      Jan 22, 2019

      The dress fit perfectly i love it

    • By p***n

      Jan 21, 2019

      Beautiful

    • By d***9

      Jan 04, 2019

      Hi my dresss was so beautiful it came a week before prom the quality is so amazing everyone loved my dress. Thank you so much for your excellent customer service

    • By b***l

      Dec 22, 2018

      I could not have been more delighted when my dress arrived. It is simply stunning. It is the perfect size,the dress doesn't even need an underskirt as it has one already. Thank you so much Lala Mira,you've given me my dream dress and it was so cheap. But the quality is absolutely outstanding! The photo doesn't do it justice. I will upload a new photo from my wedding day to show how gorgeous it truly is! ❤

    • By G***i

      Dec 20, 2018

      I didn't want the traditional mermaid dress but something elegant and timeless, like getting married in an Italian vineyard. Needless to say this dress was IT. The lace was beautifully crafted and I couldn't have been more happier. I received an abundance of complements. Thanks to the team who made this dress and door making my day extra special!

    • View more
    Online help
    • My Orders
      1.How do I place an order?
      To place your order:
      1. Add the desired item and quantity to your cart
      2. Click the shopping cart icon.
      3. Review your order and click 'Checkout' button.
      4. Sign in or Register.
      5. Confirm your shipping details and payment method, click 'Place Order' button.
      2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?
      All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.
      3. How can I track my order status?
      We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
      Click on 'View Details' to check your order status. You can choose to email us to get information on your order.
      4. When will I receive my order?
      You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.
    • Product
      1. What is the best way to choose my size?
      Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.
      2. Will my item be exactly the same color as what is shown on your website?
      Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.
      3. How can I make sure all of my dresses are the same color?
      To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
      4. Can I change the design of a dress?
      Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
      For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.
    • Payment
      1. What methods of payment do you accept?
      Please click this link .
      2. Is my payment secure?
      Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
      3. How can I change payment methods?
      If you have an unpaid order and want to use a different payment method, it's easy:
      1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
      2. Click on the unpaid order you want to complete payment on.
      3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
    • Delivery
      1. Where do you ship to?
      We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.
      2. What shipping methods do you offer?
      We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
      3. Can I change my shipping address?
      You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
      Once your order has been shipped, we cannot change the delivery address nor delivery options.
      4. How much does shipping cost?
      The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
    • Returns
      1. What is your return policy?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
      2. What is your return/exchange process?
      1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
      2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
      3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
      *All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
      *Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.
      3. Can I return a standard-size dress?
      Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.
    • My Account
      1. How I can change my email address?
      Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.
      2. What should I do if I forget my password?
      1. Forget password
      Please click this link to reset your password.
      If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
      2. Change password
      If you would like to change your password, please refer to the below steps:
      1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
      2) Click "Account Settings" on the left column and then you can change the password and save the new one.
    • About LALAMIRA
      1. Do you have a store?
      We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.
      2. Why choose LALAMIRA?
      We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.