Processing & Shipping Info

    In this article, you can find important information regarding our product processing, tailoring and shipping information to include the topics listed in the catalog (hyperlinked to the appropriate section for ease of access).

    Processing Your Order

    Depending on your ordered item, the processing/tailoring time will differ slightly.

    Ready-Made Items

    A selection of our products is ready-made, meaning these items are in stock and ready to be shipped. They usually take less than 48 hours to process before shipping.

    Made-To-Order Items

    Most of our products are Made-to-Order, meaning that we only begin sewing them once an order has been confirmed. It can take 6-9 days for us to finish making an item before it can be shipped.

    Shipping Information
     
                                                                                                                                                                     
                    Shipping Methods                     Shipping Time
                    Expedited Shipping                     5-7 days
                    Standard Shipping                     13-15 days

    
    

                                                                                                 

             Orders Amount      Standard Shipping Fee        Expedited Shipping Fee
      Orders $41.00–$89.00                 $14.95                 $29.95
      Orders $90.00–$199.00                 $19.95                 $39.95
      Orders $200.00–$299.00                 $29.95                 $49.95
      Orders $300.00–$499.00                 $64.95                 $79.95
      Orders $500.00 and up                 $74.95                 $89.95
     
    When to Order
     
    Total Delivery Time = Processing/Tailoring Time + Shipping Time
    At checkout, we will provide you with an estimated delivery window for your order, which will also be noted in your Order Confirmation email.

    If your order contains multiple items, they will be shipped together. Therefore, the total processing/tailoring time will depend on the product with the longest processing/tailoring time. Please refer to the “Processing Your Order” section for detailed processing/tailoring times of different products.

    Please keep in mind that processing/tailoring times can sometimes increase, especially between January and March.
            • For ready-made items, while it doesn’t take too long for these items to be processed and delivered, we recommend ordering at least 1 month before you need them.
            • For made-to-order items, it can take a few weeks for us to finish making an item before it can be shipped. For example, wedding dresses can take several weeks to tailor plus additional time (differing from country to country) for shipping & delivery. Therefore, we recommend ordering made-to-order items 3-4 months before your event. This can also help prevent delays due to unforeseeable circumstances, such as natural disasters or carrier-related issues.
    If you aren't sure what the processing or production time of a specific item is, you can find this information on the item details page.
    Keep in mind that while some pages will give you an estimated delivery window, this will change at checkout based on the provided shipping address so check the delivery window at checkout before ordering.